Employer Branding

13 steps to developing your employer branding strategy

As a company, you’re always looking to uncover, recruit and retain the best talent out there. People who will work to achieve your goals. Fit into your culture. Have that drive for success.

But there’s a problem – your competitors have the exact same aspiration. And with the reputation of a company more visible than ever before, be it through a jobseeker’s Google search or reviews on comparator sites like Glassdoor and Indeed, presenting a powerful, compelling employer proposition is more crucial and more challenging than ever before.

With a finite pool of truly exceptional individuals that can make a difference to your organisation, it is essential that you can stand out from the crowd in attracting the talent that’s out there, as well as keeping hold of the people you already have.

That is where your employer branding strategy comes in. It sets you on the journey to locating prospects that fit with your organisation’s ambitions and clearly demonstrating why they would feel right at home in your teams.

Here, we’re going to delve into greater detail on what your employer branding strategy is and outline thirteen critical steps to developing one that connects you with the best talent available.

What is an employer branding strategy?

At its core, the definition of an employer brand strategy is a documented, universal approach to translating your organisation’s values, approaches and personality to your audience. It’s a comprehensive offering of everything you have to offer as a workplace to benefit your most important asset – your employees.

It’s how you project your employer brand – how you are viewed by your current workforce and people you hope to one day recruit. Your employer branding strategy needs to transparently and consistently promote these aspects to both your existing team and those you intend to recruit in order to achieve three salient goals:

  • Positively distinguish your offering from your competitors’
  • Demonstrate why someone would want to work in your organisation
  • Illustrate how your brand is developing and strengthening over time

Not all employer branding strategies are created equal, and creating one that ticks all the right boxes requires clear thinking, total buy-in from your team members and refinements over time. By utilising the following best practices, you’ll find yourself in an ideal position to attract the talent that can drive your brand forward.

How important is an employer branding strategy?

employer branding strategy stats

As mentioned earlier, Glassdoor and Indeed are just two examples of platforms that highlight your company’s culture and processes. There’s your website and other marketing channels to consider, and word of mouth from employees spreading on forums.

If your negatives outweigh your positives, or you are not dedicating the same attention to your employer branding strategy as your competitors, you stand to miss out on top talent, and even losing current team members in the process.

Developing a brand that appeals and connects with today’s increasingly web-savvy job candidate is vital, and can result in numerous benefits, including:

  • Improved employer attractiveness to talented individuals interested in working in your industry
  • Greater motivation among your existing employees by feeling more connected and in-sync with your brand values
  • Tangible drops in the costs associated with hiring new talent and retaining them long-term
  • A workforce that actively advocates and promotes your brand, extending your reach to other candidates and customers
  • A clear, unified vision for your organisation to move towards, with all people associated with your company pushing it in that direction

13 steps to best practice with your employer branding strategy

Effective employer branding strategies can be the difference-maker in an ideal candidate’s decision to join your organisation over the other options available. Following these best practices gives you greater control over the messages you project, and the ability to influence how these individuals see your brand.

1. Audit the perception of your brand

Before developing your employer branding strategy, it is important you have a clear understanding of how people view your company initially. Otherwise, how will you know what adjustments are required?

A thorough audit of your current brand perception, both through the eyes of your employees and your external audiences, lets you understand if your current messaging and reputation is projecting the values and attractiveness you are aiming for. Especially in organisations with teams spread across the globe, it is easy for your values to be mistranslated, or be in needing refinement to connect with local audiences.

There are a host of places you should be examining, including:

  • Employment review sites – most candidates will be researching these in detail before making a decision on their next employer. What are people saying about your company’s processes and culture? Do you get rated five stars? Do you come across as an attractive brand? Are there negative reviews? If so, have you addressed them effectively?
  • Social media – investing in social listening tools can help you track mentions of your organisation over social media, so you gain a deeper insight into how people view your brand.
  • Employee feedback – conducting internal surveys or having open meetings with your teams helps you identify problems that might be affecting your ability to attract and retain talent, so they can be rectified as part of your unified employer brand strategy.
  • Google alerts – like on social media, it is important to closely monitor the reputation your brand is presenting on Google and other search engines, and determine if this is in line with your objectives.

2. Build your employee persona

Who is your ideal candidate? Without a clear answer to this question, you are in no position to effectively develop an employer branding strategy that targets a person with the personality, aspirations and skills to seamlessly join your teams.

Dedicate time to breaking down the qualities your target audience possesses:

  • What are their main personality traits?
  • What causes do they care about?
  • What motivates them day-to-day?
  • Where do they research for information?
  • What roles and responsibilities do they want?
  • Who influences their decisions?

This is just a sample of the line of questioning you should be asking about what constitutes the right employee for your brand. Of course, these qualities will differ according to the specific staff role and location you are marketing to, but at a fundamental level there must be a template that helps you craft branding that appeals to the right candidate.

Furthermore, by clarifying your ideal candidate, it is more likely that their transition into joining your team and growing within your organisation will be more satisfying and fulfilling.

3. Establish your company’s differentiators

Knowing what makes your company unique goes a long way to crafting your brand story.

It’s your organisation’s mission statement. Its values. Its social responsibilities. Its culture.

This feeds into your employer branding strategy by determining why someone would choose to join or stay with your company over X competitor. To effectively establish your differentiators or USPs therefore, it is important to reassess your own values and compare these with potential alternatives for recruits.

What issues do you stand for that others don’t? What aspects of your work culture can you promote that others aren’t? Where does your brand excel and stand out against what your competitors can produce? The answers to these questions will define the unique characteristics your company has to boost your attractiveness to recruits.

86% of HR professionals believe recruitment is now on an equal footing with ‘marketing’. In the same way your marketing efforts are geared to set your products and services apart from the crowd, your employer brand strategy needs to working just as hard to keep you in the minds of candidates and improve your current teams’ sense of belonging.

4. Determine and utilise your primary marketing channels

How are you going to reach your prospective recruits, or best engage with your existing employees worldwide?

As part of establishing your audience persona, you should have a clearer understanding of what channels are going to connect with the candidates you’re seeking. But it is vital to have these defined as part of your employer branding initiatives, and that consistency is maintained across all platforms you choose to utilise.

By choosing the most effective channels, be it through a careers page on your website, paid media campaigns, or taking your employer branding to social media, you are in a position to tailor and target your audiences far more successfully. Ask employees how they first encountered your brand. Research the most popular platforms and forums for people working in your industry.

Once you’ve identified where you will engage with, use these platforms to frequently translate the inclusivity, vision and development of your brand and your employees. These images, blogs, testimonials and more across the most popular channels for your audience will drive a clear connection with what your brand stands for.

However, it is essential that your collateral feels in no way forced or fabricated. Authenticity is essential in truly appealing to your target audience. Without this genuine aspect, people will see through your attempts and will likely distrust you going forward.

5. Create your Employer Value Proposition

Your Employer Value Proposition (EVP) is your promise to current and future employees. It’s what you offer that will make them passionate about being part of your team, and as such is a lynchpin of your employer branding strategy.


At the centre of your EVP should be your employee – their motivations, their interests, their goals. Ideally your proposition will cover everything they are looking for to connect them to your company in a positive, fulfilling way. To this end, you should consider what matters to staff:

  • Professional development?
  • Holiday allowance?
  • A thriving workplace culture?
  • Healthcare benefits?
  • Flexible working opportunities?
  • A strong work-life balance?
  • Bonuses?
  • A comfortable environment?
  • Unique perks like gym memberships and social outings?
  • Charity work and corporate responsibility initiatives?


Most employer branding strategies should contain an assortment of these. But on top of these perks, you also need to consider the core values of your business. How highly your employees are valued. How committed you are to being the best in your industry. How much you care about supporting your customers.

Your Employee Value Proposition is central to how attractive your brand is to recruits, and how effectively you can retain the staff you already have on board. It should be kept transparent and in easy reach of any member of your organisation at all times to reinforce these messages, which is why our brand management solution’s capacity to ‘educate’ employees allows our clients to house core brand documents that can be accessed at any opportunity.

Develop your brand guidelines and assets or review your existing ones 

Your company already likely has overarching brand guidelines, assets and logos – but what about your employer brand? Has this been properly defined?

In order to effectively implement your employer brand strategy, you need to have assets in place that sets your employer brand apart and the resources available to create and complement your campaigns.

This includes anything from country-specific guidelines, culturally appropriate imagery, colour palettes, logo variations, audience breakdowns by country, dos and don’ts for different territories and anything in between.

7. Invest in your current team’s development


One of the core reasons behind bad employee retention is a lack of career development and learning opportunities. Without a feeling of progression or investment in their growth, it is likely a member of your team will seek greener pastures to achieve their aims.

Remember, employees who feel they’re progressing are 20% more likely to still be at their companies in a year’s time. By presenting these training and development opportunities to your team, you’re demonstrating you’re committed to helping them realise their ambitions as part of your brand. This not only provides you with a more highly-skilled and motivated workforce, but a workforce that is engaged and appreciative to your organisation.

On top of this reduction in workplace boredom and increase in motivation, staff that feel more in-tune and connected to a brand are much more likely to become brand advocates. They will share your marketing materials on social media. Tell friends and family about how positive your environment is. Actively encourage people to join when vacancies become available.

With that, you are in a position to harness powerful employee branding that increases your trustworthiness and attractiveness to both potential recruits and customers.

8. Internal review and alignment

Anything you plan to implement in terms of strategy, particularly initially, should have buy-in from all appropriate stakeholders. This may include HR professionals in the business, internal recruiters, management and more. You may also want to get opinions from existing or new employees to make sure what you have developed fits in with internal perceptions.

Likewise, you may pick up on an insight internally that you may not have had access to without holding these conversations. Once everyone is happy on the direction you are taking for the employer brand strategy, you can begin developing the tools and resources to educate the wider teams and make sure everyone is on the same page moving forward.

9. Assess your strategy’s success

Finally, once you have your employer branding strategy in place, it is important that you are regularly assessing, fine-tuning and adapting it as your business and your industry landscape evolves. It is rare anything this important is nailed first time around, so it is critical that you over time analyse the results of your efforts and see where improvements can be made.

Examine the success of your employer branding initiatives against your pre-defined KPIs, which may include:

  • Time-to-hire
  • Cost-per-hire
  • Number of applicants to each vacancy
  • Improved brand reputation
  • Frequency of employer brand marketing

If any of these are falling short of your aspirations, it is time to reassess, correct the course and tweak your approach until you see the results you’re looking for. Your employer branding strategy should never feel set in stone – as your overall business strategy changes to reflect new trends, patterns or requirements, your employer brand strategy should follow suit.

10. Talk to employees regularly

An employer brand strategy is never completely finished. This is because not only does the internal workforce demands evolve so rapidly, but as a brand grows so does what it’s trying to portray.

By having regular meetings or focus groups with a select few people you can ensure you don’t become subjective and stay rooted in what really matters to employees. Particularly if you are responsible for campaigns overseas, don’t rely on conversations with employees in your own location.

Ideally, teams would be looking after their own materials in their own country, but this isn’t always possible, so ensuring you get relevant, on-the-ground insight will be critical to your success.

11. Invest in video

Whether it’s for organic or paid for advertising, video is a powerful medium to get across your company’s true values. Potential candidates can read handbooks and website pages until their hearts are content but the truth is only video or a face-to-face visit can truly convey the experience of working somewhere.

This is particularly important for larger businesses, whose success has seen them become so vast that potential candidates may perceive them as a faceless corporation. Hearing from real people with real stories helps to humanise your brand in ways that written content can’t always achieve.

12. Create advocacy internally

If your existing employees don’t believe in your employer brand strategy, how can you expect prospective candidates to feel anything? Having members of the workforce on board is one thing, but having them actively promote your brand and company as a positive place to work can be more powerful than many other methods.

There’s an element of authenticity that candidates connect with. As long as your content isn’t forced or dishonest, the genuine passion should shine through. And if it does, you could be on to a winner.

13. Work out the logistics of your localisation

Working across multiple territories can be a nightmare to navigate. Having processes in place to ensure that any culturally sensitive content or translations are up to scratch is important for maintaining consistency and retaining a decent reputation, both internally and externally.

Anything deemed insensitive would not only ruin your chances of a successful recruitment campaign but also demoralise employees working in that region. It’s important that no matter in the world where they are, they feel connected and represented as part of the brand.

6 companies that have nailed their employer branding strategy

We’ve discussed the key steps to building an employer branding strategy, but what do these mean in practice? Below we discuss several companies across the globe that are maximising their potential to attract, recruit and retain the best talent available through their messaging, and what lessons you can pick up from them.

Vodafone

Vodafone is a prime example of a brand that felt it was doing everything right, but after careful analysis determined they were lacking in some areas. They quickly rectified this by conducting a thorough survey across 40,000 people to find out how people felt about the Vodafone brand.

This feedback became the heart of a new employer value proposition, which has proven far more effective in appealing to new and existing talent. At the core of this is something called the “two-way deal”, which promises team members that they will get as much out of their career at Vodafone as they’re willing to put in.

We’re proud of the role that our brand management solutions have played in supporting Vodafone’s employer branding strategy, helping them deliver greater campaign materials on a global scale.

Unilever

Another of our clients, Unilever, has built the strength and success of their employer brand through their status as a leader in their industry. By focusing on materials that emphasise their notable reputation in their employment brand strategy, they present an aspirational image to potential recruits, as well as improve the motivation of their existing employees.

Plus, Unilever in recent years adopted an approach of responding to every testimonial left for their company on Glassdoor, positive or negative. This willingness to respond to employee concerns and use their reviews to improve conditions has consistently kept the company among the “Best Place to Work in the UK” rankings.

L’Oréal

L’Oréal back in 2013 demonstrated the value of placing your employees at the centre of your employer branding strategy. After passing 300,000 followers on LinkedIn, they used this as an opportunity to highlight the stories and skills of their team members across the globe, emphasising the opportunities available at their business to potential jobseekers.

As it’s well-established that people trust other people over brands, L’Oréal’s approach was an effective way to build confidence in their brand through the voices of their own employees.

Zappos

While many fashion brands utilise their social media accounts for their products, Zappos pairs this with content demonstrating the benefits of joining their team. On Instagram in particular they share a substantial amount of CSR work, employee stories and company-wide events to help their brand feel more appealing to both jobseekers and the wider public.

Furthermore, their Insider Program has been a great innovation for their employer branding strategy. This allows anyone interested in joining their team one day access to information relevant to the company, allowing Zappos to source from the best available talent.

Hubspot

When Hubspot came under increased scrutiny after being named one of the Best Places to Work in 2018, this investigation simply shone a bigger spotlight on their commitment to listen to their employees and take their feedback and suggestions on board.

This extends to Hubspot’s social media presence, where they have regularly encouraged followers to leave comments that can act as jumping points for future content. It also champions its dedication to a fun company culture, with flexible work hours and tuition reimbursement.

Heineken

Pushing a strong visual element to their employer branding strategies, Heineken in early 2019 launched their “Going Places” campaign, focusing on celebrating the stories and development of 33 of their employees across the globe.

After conducting research into the values their brand represent, the company honed in on three pillars: authenticity, transcendence and longer-term brand management. These were combined into the campaign, inspiring their existing workforce and encouraging prospective employees about the potential they can unlock at Heineken.

The future of your employer branding strategy

We hope that this insight into the best practices of employer branding strategies will help guide your way to presenting a more attractive, comprehensive proposition to prospective candidates, as well as keep your current team members engaged with your brand.

The importance of employer branding can never go understated in how it drives the future of your organisation, and establishes a workforce that is motivated, committed and inspired to be part of your company. Achieving this on a global scale is far from straightforward, but through our market-leading brand management software, your team is able to efficiently execute your employer brand strategy.

Start empowering your team with an all-in-one brand management platform today.

Corporate communications

12 corporate communication metrics you should be tracking

There is a significant amount of value in your communications – but how do you determine how much?

Identifying the key corporate communication metrics that an organisation should be judged against has been an ongoing challenge across the marketing industry. During a PRWeek Breakfast Briefing in late 2018, Allison Spray, Head of Data and Insight at Hill & Knowlton Strategies, explained the situation quite clearly:

“I’ve worked across a lot of different (marketing) disciplines, particularly on the media-buying side, and when I look at how drastically they’ve moved in the past ten years compared to us, that’s when the gulf really becomes apparent”

While she was specifically referring to PR, this is arguably a constant across all forms of corporate communications. This is how your organisation communicates with its various audiences both internally and externally, from your employees and stakeholders to customers and the general public.

The days of evaluating the effectiveness of different communication systems on column inches and Advertising Value Equivalent (AVE) no longer apply. But, it is still highly important that you are using meaningful corporate communications metrics to track its usefulness to your brand.

Why is knowing your communication metrics important?

But what is less emphasised is the importance of tracking how effectively it is fulfilling those goals, or how substantial the cost of poor communications can truly be. A survey of 400 multinational corporations in the US and the UK revealed that communication barriers cost an average of $64.2m in lost productivity.

Unquestionably, that is money that can be put to better use, as well as an illustration of the hours wasted by employees as a result of ineffective communications. In fact, according to research by Mitel, ineffective communication amounts to 1 DAY of working time lost per week. Their report also revealed that:


In addition, a survey by Hollinger Scott revealed that 41% of teams don’t have any means to track their corporate communications in relation to user activity and how much content is being seen and interacted with.

Just having a corporate communications strategy in place is not enough – measuring the effectiveness of communications is essential to ensure that this monumental part of your day-to-day life is functioning as efficiently as possible.

Why is measuring communications such a challenge?

While the ability to measure effective communication is crucial, that doesn’t mean that a settled way to track these metrics has been fixed in place. The Barcelona Principles have attempted to offer a benchmark for measuring communications, but it is not comprehensive.

That is largely because the aims of communications aren’t exactly definitive – it is all about brand perception. And while communications metrics like email opens, event sign-ups and the columns you receive in an industry magazine can indicate your strategy is delivering results, it is difficult to be certain.

This has led some to argue the necessity of tracking internal communication metrics in particular, as this is above all a role designed to drive behaviors to fulfill business outcomes. That can be difficult to quantify through typical marketing KPIs.

Other potential barriers facing teams struggling to track their corporate communications metrics include:

  • Not having access to the right tools to measure relevant data
  • Fear that bad metrics will put communicators’ job security at risk, even if these numbers aren’t directly caused by their actions
  • Lack of time/resources – communicators cover so much ground that tracking results can feel like another burden on an already stressful job

But what corporate communications metrics and KPIs will signify if you’re reaching your targets or falling below expectations? As noted earlier, this is still a question which is yet to have a fixed answer.

Fundamentally, how you choose to measure effective communication within your organisation will depend on your specific business objectives. An effective approach to judging the quality of your communications is to place them in the context of what your business and its partners are looking for and judge against those, using these to identify any issues and barriers to these aims.

This places the measuring of communications at the doorstep of your senior leadership team – when both key executives and your communications team are in-sync in terms of what they intend to accomplish, it makes the job of tracking metrics far more straightforward. 

It could be that your company wants to foster a stronger sense of brand identity within your workforce? Or that there’s less dependence on email with a stronger emphasis on your intranet or social networking tools? It will depend on what you are seeking from your communications efforts.

However, we can safely say that in order to effectively assess these, there is a mix of quantitative and qualitative corporate communication metrics you should incorporate into your analyses.

Essential key performance indicators for corporate communications 

  •  Employee awareness and feedback 
  • Open, read and click rates
  • Page visits and logins
  • Peak times of staff intranet use
  • Corporate video views
  • Mobile usage levels
  • Platform adoption rates
  • Employee advocacy 
  • Employee turnover
  • Event and benefit sign-ups
  • Media outreach and digital trends
  • Speed and effectiveness of crisis communications

1. Employee awareness and feedback

Did you know that 74% of employees feel they miss out on company news and information? Establishing how aware your teams are to the communications processes you have in place or how knowledgeable they are of the content you’re putting out there is a critical internal communication metric to track.

Establish a benchmark and then survey and talk to your employees to gain a consensus on whether they’re receiving the communications you are sending out, and if not, why? By measuring awareness and interest, you get an understanding of where your communications might be lacking.

2. Open, read and click rates

Plus, incorporate elements like event sign-ups and other links onto your communications to help determine if employees are actively engaging with them. While they might open an email, this will allow you to track if people are following the actions you’ve suggested and truly engaging with your content.

While on their own these do not paint a complete picture of the effectiveness of your approach to communications, the open, read and click rates of your emails and other messages will illustrate if people are paying attention to what you have to say. With the average read-rate of company-wide emails sitting at around 37%, this will provide an indicator of the success of your internal communications.

3. Page visits and logins

Similar to email opens, reads and clicks, used as standalone corporate communications metrics visits to a company-wide intranet can only tell you so much. But tracking unique page views, how often employees log in to the platform, how long they stay on there, and so on, provides an indication of how valuable your staff view these and if a change of approach is required. Remember – only 13% of employees strongly agree that their company communicates effectively with them

4. Peak times of staff intranet times

Alongside how often your employees are logging into and engaging with your intranet or shared company platform, it can also be valuable to identify the peak times they are using it. Knowing the times of highest traffic will indicate when’s the right time to schedule company announcements or news updates in the hope of getting the greatest engagement.

Across all forms of marketing, timing is essential – to attract the largest possible audience to your internal communications, it benefits you to release them when they’re most active on your platforms.

5. Corporate video views

Another quantitative measure. If you have one or several corporate videos on your site or as part of your communications, following their play-rate and view counts will inform you as to whether they are resonating with and appealing to your audiences. Gathering this and other data at regular intervals (weekly, monthly, quarterly, etc.) will allow you to spot any trends and react to these in a timely fashion to protect your ROI.

6. Mobile usage levels

As well as how often employees and customers are engaging with your communications content, it’s important to determine where they’re coming from. With Brits spending in excess of two-and-a-half hours every day on their smartphones, knowing if they’re following this trend when engaging with your materials will highlight whether a mobile-first approach will appeal to your audiences more than focusing on an alternate avenue.

7. Platform adoption rates

If you’ve recently introduced a new social app for your employees, how many have downloaded it? Consider this if you’ve also introduced an employee recognition programme – how many people have actually signed up? Checking the adoption rates of these platforms designed to improve productivity and the effectiveness of communications will give an indication as to whether they’re actually providing a return, and also how well your communications are received overall.

It might mean that an alternative approach is required, or that the processes involved in setting up this platform are too complex or time-consuming for employees to get involved with. Again, it’s about identifying any issues early and reacting to them appropriately.

8. Employee advocacy

The power of transforming your employees into impassioned brand advocates cannot be overstated – it is a natural, sociable way to connect audiences to your company’s identity. Tracking how often your content is being shared, liked, and spread out by your team members is a powerful demonstrator of how connected they feel to your brand, as well as how familiar they are with your various communication platforms.

Identifying any issues with these corporate communication metrics will inform where, when and how you post content going forward, and hopefully lead to you utilising this powerful resource to its fullest.

9. Employee turnover

People who maintain a strong bond with their place of work are unlikely to want to leave it. And, judging how one of the primary reasons employees depart is due to a poor relationship with their manager, it stands to reason that your employee turnover numbers will be a useful communication KPI. The more turnover you endure, the less likely your staff are engaged with your company-wide communications.

 When employees feel informed and understand what is going on in their company, they feel a deeper level of respect and trust towards it. This leads to better productivity, efficiency and achievement. If your communications are not as effective as they could be, you stand to miss out on those benefits.

10. Event and benefit sign-ups

If your company has a benefits programme or regularly holds workplace events, tracking how many of your team has signed up to these, and how quickly they do so, will provide insight into how effective your communications are. If the benefit is useful and doesn’t require a great deal of employee effort to get involved with, if enrolments are still low, this corporate communications metric can illustrate your current approach isn’t reaching people, or engaging them properly.

11. Media outreach and digital trends

Both the number of press releases and other external communications your company is sending out and the response to them can be a strong indicator of how effective they are. If they are getting into well-respected publications and websites with high domain authority, you will gain a clearer sense of how strong your content is on these platforms.

Furthermore, whether it’s the trending hashtags page on Twitter or you’re featured on Google Trends, that is another (if not, aspirational) way to determine if your communications are having the desired impact.

12. Speed of crisis communications

Finally, often the effective measure of your communications team is how quickly they can respond and handle difficult situations. Crisis communications form a central component of your overall communications strategy, and so it’s crucial you are tracking how quickly this content is reaching your audiences, and if their response to this is as you’d hope for.

Staying on top of your corporate communications metrics

This is just an indication of some of the communication KPIs that you should refer to when you are judging how the value of your communications to your organisation. The all-encompassing nature of these messages and their relationships with your various audiences, both within and outside your company, places a high priority on whether these are working as effectively and efficiently as possible.

The bottom line is that the quality of your corporate comms directly affects your bottom line. The question is, can you afford to NOT be tracking the impact your corporate communications strategy is having? Hopefully, these 9 examples will help to point you in the right direction when figuring out how solid your approach is.

Employer Branding

Attracting graduates: a new wave of employer brand

The graduates of today are the future leaders of tomorrow. So getting your company noticed at a pivotal time in the careers of these bright young prospects is crucial.

Gen Z and beyond have experienced turbulence much like any other generation. But when it comes to the outlook on careers, the environment and the future, they have been exposed to a much thicker wall of negativity, which employers will have a partial responsibility in helping them break through.

Employers need to not only work hard to bring their employer brand to this new wave of prospects – they need to inspire this generation into believing anything is possible once again. It’s a big challenge, but it’s a vital one to ensure that the right talent is nurtured, retained and driven in the right direction. 

Overcoming challenges with graduates

There are typically two main scenarios employers are finding themselves in with graduates.

  • They are inundated with applications for certain roles
  • For more specialised roles, there is a smaller pool of talent and competition is high

First let’s look at the most common situation: receiving too many applications.

This can be a problem for a number of reasons that will affect your ability to recruit quality graduates…

Problem…Too many people with similar skill sets are applying and it’s difficult to distinguish who might be most suitable based on their application alone, suggesting there’s a flaw in the application process.

Solution…If you are using an Applicant Tracking System (ATS), there should be options available to introduce more detailed screening questions. These answers should give you insight into an applicant’s personality, communication skills and general motivations for the role before considering their skill sets. 

Your team should also set some common rules for what a good applicant looks like. For example: they must include a cover letter, they must have tailored their cover letter to your company, they must have a nicely presented CV – those kinds of things. This sets parameters that can help you weed out those who haven’t made the effort. 

Additionally, ensure your employer brand’s mission and purpose are coming through enough on your job creatives – give candidates an accurate feeling of what it’s like to work for your brand, and they will likely deselect themselves if they don’t feel they are a good fit.

Problem…Too many applicants are under-qualified for the role they’re applying for – this may mean the application process is too easy or the information provided is misleading.

Solution…If you’ve been a victim of the ‘Indeed effect’, where applicants are just clicking apply to your role even if it’s not aligned to their skills, you can consider the following ways to reduce the amount of unsuitable applications you are receiving:

  • Consider promoting your roles on more specialist jobs boards, as this will prevent the vacancy from being accessible to anyone and everyone 
  • Review your advertising creatives – are they giving out the wrong message about the roles? Is the company’s expertise shining through? 
  • Make sure the essential skills, experience and qualifications are clearly defined in the job description or landing page 

Problem…There’s no time to view the volume of applications coming through with any kind of detail – leaving you missing out on talent and those who don’t hear back feeling disconnected to your employer brand.

Solution…Again, this is where putting in some key filter questions can come in handy. You can use the answers to help determine the quality of the application before committing to reading the CV cover to cover.

For more high-level roles, you may ask the candidate to include a portfolio or include a short task as a first or second stage of application. Make sure this is clear in your job description, as plenty of people who don’t have the skills you need won’t want to proceed based on that request alone.

Lastly, ensure your ATS is set up to give automated responses to applicants. Make it clear that if they are unsuccessful they will not be contacted (providing that there’s no time to respond to each individual), but be sure to encourage them to apply for future roles again after 6 months, a year, or whatever time frame you choose. 

Next, let’s explore scenario two: small or hard-to-reach talent pools for specialist roles. 

This can also create an equally overwhelming amount of problems for your team.

Problem…Your specialist roles aren’t being filled because your offering isn’t strong enough. 

Solution…Graduates in niche industry areas are likely looking for the role that’s going to benefit them and their careers the most.

When looking at your employer brand, think beyond just the salary and benefits. What are the candidates actually going to benefit from by being your employee as opposed to another brand? 

Candidates need to feel excited about the future, not just the initial role they’re taking. Financial security and a decent roster of benefits are an expectation for many and alone are often not enough to inspire a big career move. 

Problem…You may be losing talent to competitors. 

Solution…When an applicant turns down your job offer for another opportunity elsewhere, it’s important to keep the window of opportunity open.

Ask them politely what your company can learn from their experience and what they could be doing differently, and add them to future candidate pools. Teams can then follow up in 6 months or a year via LinkedIn to make them aware of any new roles available. 

Problem…You are not receiving a decent quantity of applicants.

Solution…Reviewing the media placements of your employer brand advertising should be your number one priority. Are your teams promoting the roles in the right places? Are they targeting aspiring developers with ads on Facebook instead of Reddit? Or hiring for a remote role in very specific locations?

Consider putting out an incentivised survey on LinkedIn or appropriate channels to gather first-hand insight into where someone might look for a specific role. 

Problem…You are struggling to find the exact skills needed for your specialist roles.

Solution…Graduates aren’t going to come with the exact skills needed to join your organisation and hit the ground running from day one. In the longer term, it’s worth really thinking about how important these skill sets are to the business. Do they warrant creating a company-sponsored degree? Or an in-house training programme? 

These kinds of opportunities help to mould prospects into the kind of employee your brand needs, and give them on-the-job training and experience. It’s a very time-consuming commitment, so you need to be sure that the investment is worth the outlay and disruption. 

What are the priorities for graduates?

Depending on the industry and the individual, priorities for graduates will vary from person to person. A recent study by Bright Network did help to shine a light on what graduates as a whole are prioritising, some of which we’ll explore here…

They want to be upskilled

95% of members want to be upskilled directly by employers. Having a clear path of progression and training allowance can help graduates understand how your company can take their career to the next level.

They want a genuine commitment to inclusivity and diversity

Many employers preach about inclusivity but fail to live up to the reality. Having HR provide training on important subjects such as unconscious bias, celebrating a wide range of holidays, a commitment to fair pay and having dedicated strategic training programmes are all small steps every company can take towards becoming more inclusive and diverse. But a few gestures aren’t enough – the commitment must be ingrained in your employer brand.

They want to know that employee mental wellbeing is a priority

53% of Millennials were already burned out from work pre-pandemic, up to 59% today. Gen-Z is a close second, with 58% reporting burnout post-pandemic, up from 47% in 2020. While working from home orders and more flexible working have been introduced because of the pandemic, it doesn’t mean the workload has reduced in any way. Having a company show they put people before profit and prioritise mental health will be a key driver for many graduates.

They want to work for a company that’s actively reducing their environmental impact

If graduates are painstakingly separating their recycling each week, using metal straws and reducing their carbon footprint, they want to know that the company they work for is doing their bit, too. It’ll take more than an annual beach clean to impress candidates too – the products, services and practices your brand undertakes need to work hard to reduce short and long-term impact. This is increasingly becoming a dealbreaker for candidates. 

Does your employer brand need to work harder to accommodate graduates?

With only 42% of students saying they feel prepared to enter the world of work, being there for them at this confusing time can help them build a stronger connection to your employer brand.

Make sure the application process is clear and uncomplicated. Don’t avoid questions about salary and progression. Have your company’s mission dominate your employer brand. They are the talent of the future, and in many cases the talent of right now too. 

How you communicate your employer brand is vast – social media, emails, videos, adverts and more. Staying on top of your messaging and adapting your creatives with a constantly moving market can be a challenge – but BAM by Papirfly™ can help you digitise your employer brand, simplify your processes and help teams create infinite promotional materials every month. 

Find out more or book your demo today.

Brand Management

Build brand recognition with smart design templates

Establishing brand recognition is essential if you want to build your brand successfully. When you’re going to market, you should also know that it takes 5-7 impressions before people remember your brand. This means that keeping your brand consistent, so that it looks and sounds the same every time, is highly important to attract customers. Without this consistency, customers may not give you as much as 7 opportunities before dismissing you completely.

We know achieving this consistency is easier said than done, but it is possible – with the right structure, system and the technology at hand, brand recognition is within reach. Graphic design templates make it far easier to create and publish marketing material, and keep your brand looking the same every time.

Accomplish brand consistency, establish brand recognition


Achieving brand recognition takes time and effort. You have the recipe, and you know the drill, but at the end of the day, how your brand is presented is often out of your control. Sometimes colleagues will create material that breaks with your brand identity guidelines – or worse, they use old collateral. Sound familiar?

With design templates, this will no longer be an issue. This tool allows you to streamline design tasks and increase operational efficiency without risking a broken brand.

The power of online design templates

Graphic design templates are a powerful and lifesaving tool for marketers and brands everywhere. They allow you to automate the production of brand assets and marketing material, enabling anyone to create what they need, when they need it, with no special skills required.

Some amazing capabilities of online design templates:

Accessible online at any time:
  • When time is of the essence, keeping the templates always available is key. Log on, choose the desired template, and create a brand asset in an instant.
Self-serviced:
  • Usually, when it comes to creating brand and marketing assets, you either need a designer or designer skills. Not to mention the knowledge and capability to use design software. With self-serviced design templates, this is no longer a problem. Anyone can be a designer with this online editor, and you don’t have to worry about brand disruption. The templates have your brand identity covered.
Smart and flexible
  • Unlike Office templates or Adobe Indesign templates that can be altered by the users even though it is a “template”, graphic design templates are smart. The technology lets you pre-define what can and can’t be changed, giving you total control of your brand output. Every object and item has rules that narrow the design and creation options, you decide the level of flexibility.

Why building brand recognition is essential

59% of consumers prefer to buy from brands they trust, and 21% say they purchase new products because it was from a brand they like. In other words, branding and your company’s ability to profit are connected. And this reason alone makes it clear why brand recognition is essential for success.

Consider also that the ability to build brand recognition is a key driver for establishing brand loyalty, which again leads to trust and brand equity. To put it another way, the better known your brand is, the more likely it is that customers will choose your brand. When your customers then realise that your brand is what it claims to be, they’ll become loyal and start spreading the word.

If you are now thinking to yourself: “I know all this, but it’s impossible to practise in real-life, there are too many things getting in the way of my branding strategy and long-term tasks.” We understand. That’s why you need graphic design templates.

Key benefits of graphic design templates

With design template technology at hand, your branding processes will become a whole lot easier and you’ll be on your way to build brand recognition better than ever.

Your brand will always be up to date

By transforming your designs to online templates, keeping your brand updated is easy. Any change or alteration you make is done within the template and your users will always have access to the latest version. No more old and outdated brand assets.

Your brand assets are always available

Part of the challenge with brand inconsistency is when colleagues either create their own assets or use outdated files. By keeping your assets available online 24/7 and easily accessible, you eliminate this problem once and for all.

Your brand assets become self-serviced

Another part of the inconsistency challenge is the need to adapt to local needs. Today, with the large range of platforms, channels, and market needs, this is more important than ever. Adapting your assets is key to staying relevant in the market. Using online graphic templates, your colleagues and stakeholders will have instant access to the assets they need, and can modify them to fit their needs in a few simple steps.

Self-serviced templates streamline branding processes

Speed is of the essence in today’s digital marketing space. You need to be prepared for fast changes and updates, and you need to be able to deliver swiftly. Without technology and tools at hand, this is almost impossible. By allowing colleagues and stakeholders to create their own brand assets based on branded templates, you won’t risk putting off-brand content in circulation, and they can have their assets created in no time. It’s efficient and seamless.

Graphic design templates secure brand consistency

Another important factor in today’s fast-moving market space is that consumers are using a whole range of channels and platforms. This makes your market presence more complicated, but your customers also expect a consistent brand presentation across all channels. By having online templates for all the relevant platforms prepared and ready for use, it becomes far easier to have a quick turnaround time and be where your customers are.

Build brand recognition with an all-in-one platform

Our Template Studio comes as part of our brand management platform. Providing every person across your organisation with the tools to create studio-quality on-brand assets, with Template Studio you empower your people with the opportunity to champion your brand – and give your marketing team more time to focus efforts on core strategic goals.

Content Creation

How to create display ads at speed and at scale

The use of digital display advertising has become a marketing mainstay – and with nearly 70% of the global population now online, it won’t be going away anytime soon.

But creating visually appealing ads that stand out and get attention across multiple channels is no mean feat. And doing it at speed is more challenging still. That’s why an effective banner ad creator is on one of the most precious content creation tools a marketer can have.

How to create display ads that engage and convert

Display ads play an important part in how many consumers discover products and offers online. But getting noticed is a real challenge. The average person encounters hundreds of ads across their devices every day. At least half of them go completely unnoticed. The rest, many consumers would rather block.

Success doesn’t come from simply launching an ad and hoping for the best. It requires intention – building ads that feel relevant, look professional, and avoid being filtered out by ad blockers. The secret is to meet audiences where they are, with displays ads they actually want to see. The more targeted and meaningful your content is, the more likely it is to drive action.

That’s where display advertising software steps in.

Display ads created using templated content tool for fast, on-brand production

Streamline digital content creation with a banner ad creator

So, how can you create responsive display advertising that puts your brand in front of your audience – fast?

One solution is to use templated content creation tools. Papirfly’s smart, easy-to-use templates empower team members to produce studio-quality materials, whether they have design skills or not. Key elements are locked in, so there is no danger of going off-brand. The result is that anyone – regardless of design experience – can build on-brand banner ads in minutes.

Producing digital display ads at scale with templated content creation tools

As the digital marketing landscape grows more competitive, the right content creation tools become essential. Display advertising software is no longer a nice-to-have – it’s a core enabler for standing out in a saturated space.

While it’s easy to focus spend on ad placements, production time and resource costs often go overlooked. Papirfly’s Digital Asset Management and templated content creation suite addresses both these issues, offering a centralized solution packed with customizable templates and tools to help you work smarter.

From accelerating time to market to reducing agency reliance, Papirfly gives your teams the autonomy to create banner ads at scale – while staying perfectly on-brand.

Does everyone create content that’s on‑brand, every time?

Find peace of mind with
better brand governance.

Does everyone create content that’s on‑brand, every time?

Find peace of mind with
better brand governance.

Find peace of mind with
better brand governance.

Campaign templates interface showing on-brand content across digital, print, and social channels.

FAQs

Why is it challenging to create display ads at speed and scale?

Creating display ads quickly and at scale is difficult because it typically requires expert support to produce engaging, on-brand designs for different channels. Without the right content creation tools, production bottlenecks can slow teams down and inconsistent execution can dilute brand impact.

How do templated content creation tools support display advertising?

Templated content creation tools, like those from Papirfly, allow non-designers to create professional, on-brand display ads using pre-approved layouts. This streamlines the creative process and ensures consistency across regions and campaigns.

What makes a banner ad effective in today’s digital landscape?

Effective banner ads are visually engaging, contextually relevant, and professionally designed. They avoid intrusive formats, align with brand standards, and deliver clear, actionable messaging that resonates with target audiences.

What role does a banner ad creator play in digital content creation?

A banner ad creator makes building responsive display ads much simpler. With reusable templates and locked brand elements, it reduces reliance on designers, speeds up content creation, and ensures every ad meets brand guidelines.

How does Papirfly help marketers scale display ad production?

Papirfly combines Digital Asset Management and templated content creation, enabling teams to produce display ads faster and at lower cost. It centralizes brand assets and empowers local teams to create ads independently, without ever compromising brand consistency.

Brand Management

Elements of an excellent brand communication strategy

While reaching target audiences has always carried its challenges, cutting through the sea of noise amid the millions of competing organisations in today’s hyper-competitive market is one of the most difficult tasks for any business.

In addition, according to a recent study, only a quarter of stakeholders can differentiate between individual brands. With no stand-out qualities, it is likely that success for these enterprises is down, at least in some part, to chance.

Naturally, relying on the luck of the draw to attract customers and clients to a brand is no basis for ongoing success. But, how can you improve your brand, take control and truly shine? It all comes down to effective brand communication.

The role of brand communication

Winning business communication involves the use of many different techniques and mediums to convey a consistent, appealing and attractive image of the business to target audiences and shape positive perceptions.


Over time, as content imparts valuable information to customers and stakeholders, people begin to associate this enterprise with trust and value, boosting brand equity. If done successfully, robust brand communication can turn an uninformed prospect into a returning customer.

Think of some of the most well-renowned brands in the world, like Coca-Cola and IBM – you’ll likely associate these enterprises with positive terms, like ‘professional’, ‘expert’ and ‘trusted’ even if you’ve never been a customer.

This is the power of effective brand communication. It’s what differentiates generic cola drinks from Pepsi, and what helps keep the name of organisations ringing in the minds of the public for years.

As well as customers, communicating your brand effectively can also be an excellent way to better establish your brand, engage prospects and attract top talent in today’s connected world.

Now, more than ever, a strong brand has to be three-dimensional and stand up to the scrutiny of customers and candidates on the outside of the business, as well as existing employees on the inside. To do this, internal and external communication must be:

High-quality
  • To keep teams in the office productive and customers engaged, it’s crucial to communicate your brand, its values and its merits outwardly.
Consistent
  • While customers and employer brands are often regarded separately, the lines between both are blurry, making business continuity a must.
Authentic
  • With social sharing ubiquitous today, portraying a transparent and honest brand is key in retaining the admiration of employees and clients.

How to improve your brand communication strategy

Brand communication is one of the most important elements of an overarching marketing strategy. It’s how a brand portrays itself, how it forms deep connections with prospects and how it stands out in a saturated market.

But because this area is so complex and valuable, it can seem illogical to constantly update and refine your approach. However, the world of marketing is fast-paced. Platforms change. Customer and staff expectations shift. Best practices evolve. 

To keep up, it’s vital to implement brand communication strategies as living, breathing entities.

Choose the right media channels

To shape how your brand is perceived by its employees and customers, your brand should strive to have a presence in the places where your prospects will be, whether that’s in physical destinations or on platforms like Facebook and TikTok, for example.

This is crucial because as many as 13 touchpoints are needed to turn a prospect into a customer, or an employee into an ambassador. If this content isn’t within reach, how can you expect your brand to leave an impression?

By carefully considering where content is placed across multiple channels, not only is marketing more effective, but promotional efforts are more likely to generate a greater ROI for your company.

Nail a consistent look and feel

In order to boost the equity of a brand, and ensure prospects can recall the business, it’s important to maintain brand consistency on a global scale with a unified look, feel and brand voice. 

Although your collateral could be ticking all the right boxes and addressing the audiences’ specific pain points, if people aren’t able to attribute that goodwill to your unique brand, that positivity and trust are lost.

By nailing a consistent look and feel across your website and social media channels with the help of purpose-built Brand Activation Management software, a brand can become more recognisable and stand out from the competition. In the real world, this can improve revenue by as much as 23%.

Embrace crisis communication management

Brands dread the day when things go wrong. And while there is a small percentage of companies that have managed to dodge controversy, maintaining a spotless image – especially within a large or well-established business – is near impossible.

All it takes is a single brand ambassador to misrepresent the brand with a poorly worded post or a typo in a piece of corporate collateral to dent your reputation. While this is detrimental on its own, word can travel fast on social networks and magnify blunders small and large quickly.


To plan for every eventuality, a robust crisis communication plan is a valuable component of every effective messaging strategy. While these documents will vary from brand to brand, a good crisis plan should:

  • Note who has the authority to activate the plan under what circumstances
  • List the employees responsible for each task throughout the process
  • Draft messages for the possible crises your business could face
  • Collate the contact details of people and services valuable during an emergency

With a contingency plan in place, your brand can control the narrative in an adverse situation, and create a less stressful environment for workers both in and outside of the office.

Adapt brand personality for multiple scenarios

While a business must have a consistent brand voice, it’s important that this isn’t taken too literally. In order to appeal to candidates and customers on different platforms, the core message must be adapted to suit different spaces.

By taking a middle-of-the-road approach to brand voice, and failing to adapt the personality of the brand to different scenarios, messaging can seem stilted, irrelevant or unengaging as the content is not entirely relevant to the platform or audience.

Carefully tailoring internal and external communication using insight gathered from a strategic brand communication audit can drive better performance, as 74% of marketers say targeted personalisation generates greater engagement. 
A brand is a complex and incredibly valuable asset for any organisation, and it takes more than just an excellent customer communication strategy to form an image that employees, candidates and customers all look up to. To develop a well-rounded brand, it’s important to seek answers to the following:

  • What does your brand identity look like?
  • What values does your business image reflect?
  • How does your branding strategy align with overall business objectives?

Propel your messaging to new heights with BAM by Papirfly™

Messaging is a broad, vast and incredibly important topic when it comes to brand building and communication. From how you talk to your employees to how you market your products or services, this strategy is an integral part of your brand.

Due to its breadth and importance, it’s crucial to have a solid company communication strategy in place before embarking on a new campaign. By taking a gung-ho approach, you could risk compromising brand continuity, authenticity and quality.

However, developing a corporate communications plan that ticks all of the boxes is no easy feat – marketing is a fast-paced sector, and deadlines come and go quickly. To keep on top of your daily duties without compromising on quality calls for a dedicated brand activation solution, such as BAM by Papirfly™.


As well as featuring a suite of time-saving marketing tools, BAM is ideally suited to corporate communication because:

  • It allows teams the ability to develop quality, on-style content with confidence across several mediums, such as social media, leaflets, emails and more
  • BAM’s intelligent templates allow in-house teams with no design experience to effortlessly craft collateral that adheres to brand guidelines 
  • The built-in DAM allows crucial documents, like crisis communication plans, to be shared globally with ease, allowing increased agility
  • Our all-in-one technology allows existing designs to be quickly adapted for new platforms or localised to different regions in just a few clicks

If you would like to learn more about BAM and explore how else it can help take your brand to new heights, get in touch with our team, or book a demo to see our solution in action.

The best way
to manage your brand.
See it in action.

  • Boosting revenues
  • Doing more for less
  • Activating brands on a global scale

Forrester’s DAM Landscape insights: Thoughts from Papirfly’s experts

Forrester’s DAM Landscape insights reveal how AI is turning Digital Asset Management into an intelligent system of action for brand consistency and speed.
Retail Marketing

Why print in retail marketing boosts customer loyalty

In retail marketing, digital channels often steal the spotlight. Social media. Email. Paid search. Programmatic ads. Billions are poured into grabbing attention on screens big and small.

It might seem as if print had gone extinct. But here’s the truth: when done well, print materials are as powerful as they have ever been – if not more so.

At a time when consumers are bombarded by fleeting digital impressions, a well‑crafted printed asset such as a catalogue, flyer, or poster can stop them in their tracks. It’s tangible, memorable and trusted – and when combined with digital touchpoints it can deliver stronger engagement and conversion than either digital or print alone.

Let’s explore why print in retail still matters – and how you can use it to elevate your marketing strategy.

A scroll, a swipe, a click – digital content is often here one moment, gone the next. Print lingers. Catalogues stay on coffee tables. Direct mail sits on desks. Posters remain in sight until they’re replaced. That visibility makes a difference for brand awareness and recall.

But it doesn’t mean print is stuck in the past. Smart integrations – QR codes, personalized URLs, promo codes – allow you to bridge the physical and digital worlds seamlessly, driving audiences from paper to pixel in seconds while achieving brand consistency.

The most effective formats for print in retail today

Print adverts

Still a proven way to spark emotional responses. In fact, printed ads can generate stronger emotional response than digital, especially when there is genuine creativity in the content creation process. 

Using QR codes and social media integrations can help you blend print ads seamlessly into the digital landscape. Take this example from Ford. Their print ad incorporates a phone-shaped outline with a QR code that directs readers to a series of short films.

Magazine with Ford’s ad.

Direct mail

Some still see direct mail as outdated. Why send something to someone’s door when you can reach them instantly via email or social media? But the numbers tell a different story – direct mail continues to outperform, with response rates up to 10 times higher than email and open rates exceeding 90%.

Take Darwill’s recent campaign for a U.S. nonprofit. They mailed personalized donation letters twice a year, aligning each with key fundraising periods. By tailoring the message based on past donor behaviour and coordinating follow-up through digital channels, they achieved a 10% year-on-year increase in donations.

In today’s digital-heavy landscape, the physicality of direct mail feels different – more deliberate, more thoughtful. And when paired with digital touchpoints, its effectiveness increases even further. Direct mail hasn’t disappeared. It’s evolved into a strategic, data-driven part of the modern marketing mix.

Catalogues

Contemporary brands and retailers such as Nordstrom, Patagonia and Restoration Hardware still invest heavily in printed catalogues. Why? Because physical products stay with consumers long after any emails or social media posts are deleted.

Catalogues also create an immersive and curated brand experience that is not always easy to replicate digitally. They invite deeper browsing, which can drive sales in store as well and online.

Rock climber scaling cliff next to bold Patagonia logo in print ad.

Point of Sale (POS)

In-store POS materials remain essential for influencing last-minute decisions. Simple, static displays – especially in high-traffic or checkout zones – can outperform more extravagant digital signage when designed well and kept on-brand.

Nike continues to give us some great examples of how to grab attention by keeping it simple.

Nike store display featuring shoe and “Make Yourself Fit” slogan.

Why print in retail remains a highly effective marketing tool

Studies continue to back what seasoned marketers know:

  • Print gets more attention – readers of printed materials are more likely to notice product details, prices, offers, and CTAs.
  • Print is easier to process it takes less cognitive effort to understand a simple print ad, making it ideal for more detailed messaging.
  • Print elicits more emotional responses – it cuts through digital fatigue and feels more personal.
  • Print is trusted – zero risk of pop-ups or data breaches means consumers can interact with printed materials without anxiety or skepticism.
  • Print builds brand awareness – print executions are often more memorable, increasing the likelihood customers will recall your brand later.

Why it pays to combine print and digital channels

This isn’t about choosing between binary options – it’s about achieving the right balance between the two. A physical first touchpoint can prime audiences to engage more positively with your online campaigns. Likewise, insights from digital behaviour can fuel hyper-personalized printed materials.

The brands that win aren’t digital-only or print-only. They’re the ones who combine channels strategically, delivering a consistent, standout experience wherever their audience meets them.

Power up print in retail with Papirfly

Print isn’t dead. It’s evolving – and in a market saturated with digital noise, it’s a competitive advantage waiting to be used.

With Papirfly’s Templated Content Creation tools, you can:

  • Produce professional, on-brand print and digital assets in minutes
  • Keep every campaign consistent across markets and channels
  • Leverage accurate, real-time product data in your printed materials
  • Scale creative output without scaling costs

Ready to make print work harder for your retail brand? Let’s talk.

FAQs

Is print marketing still relevant in the retail industry?

Yes — more than ever. In a world saturated with fleeting digital impressions, print in retail delivers a tangible, trusted, and lasting brand presence. Formats like catalogues, direct mail, and in-store POS materials can capture attention and build brand recall in ways digital alone often can’t.

What are the most effective print formats for retail brands today?

Some of the strongest-performering formats for print in retail include:
Print adverts that spark emotional responses and integrate with digital via QR codes
Direct mail with response rates up to 10x higher than email
Catalogues that offer immersive, lasting brand experiences
POS displays that influence last-minute purchase decisions in-store

What are some of the benefits of using print in retail?

Printed marketing materials can help you achieve:
– Better engagement between customers and your brand
– More trust from customers towards your brand
– Deeper, more positive emotional connections with customers
– Content that is read more intently and actively
– Lasting impressions on customers compared to fleeting digital adverts

Are print or digital channels more effective for retail marketing?

The best strategies balance both. For example, a printed first touchpoint can prime customers to engage more positively with digital campaigns. Similarly, online behavioural insights can fuel highly personalized printed materials that feel more relevant and compelling.

How does Papirfly help retail brands get more from print?

Papirfly’s Templated Content Creation tools let teams produce professional, on-brand print and digital assets in minutes. Brands can keep campaigns consistent across markets, integrate real-time product data into print, and scale creative output without scaling costs.

Retail Marketing

What is ethical consumerism and why should you care?

Consumers today have never been more conscious of where their products come from, the impact of their purchases and the conditions of the employees working across their favourite brands.

As well as wages and working environments, customers are also paying close attention to where companies source materials, where goods are manufactured, as well as a brand’s values and commitments.

This ethical consumerism is such a great consideration for shoppers today – whether B2B or B2C – that customers are voting with their wallets. They are buying from companies that align with their personal values or demonstrate certain ethics, instead of the companies they may simply already be familiar with.

What is ethical consumerism?

Every product or service you provide has an impact on the world. A growing number of consumers realise this and want to buy from organisations that have a more positive influence on certain social and environmental issues.

This phenomenon is called ethical consumerism, and is a purchasing practice that has been gaining momentum and popularity in recent years all over the world. To illustrate just how prominent this market is, recent reports suggest that it’s now worth over £122 billion in the UK alone.

Beyond the environment and employee working conditions, ethical consumerism is a broad term that can encompass a range of things.

Ethical consumerism can encompass whether or not a company…

  • Tests on animals
  • Uses sustainable materials
  • Supports what they say they do
  • Uses animal products

Although many factors have contributed to the boom in ethical consumerism, one of the primary reasons for this seismic shift in customer behaviour is down to the rise of social media.

These platforms are home to billions of users, all following, researching and discussing their favourite brands every single day. And, as word spreads fast on these platforms, a single post shining a spotlight on a company’s unethical practices could quickly gain traction. With sites such as Glassdoor offering current and former employees to anonymously review companies, it can also affect your ability to attract the right people.

Why is ethical consumerism important for your brand?

As well as benefiting the world, incorporating policies and actions that appeal to the ethical consumer can have several direct benefits to your brand.

Encourage brand loyalty

Many of the world’s most well-known brands grow and succeed because they encourage people to come back and purchase, time and again. Repeat custom rarely happens naturally, and more often than not hinges on a brand developing a trusting relationship with its customers.

Fostering meaningful buyer relationships isn’t something that takes just one action of goodwill. However, by aligning your corporate values with your customers’ expectations, and becoming more responsible as a provider of goods or services, you help lay a solid foundation from which to build a loyal customer base.

To highlight how valuable brand loyalty can be for your business, consider that 50% of loyal customers will make more purchases with their preferred companies, according to Hubspot.

Bolster your reputation

Although the ethical market is growing, this paradigm shift in consumer behaviour has also brought about a rise in ‘corporate boycotting’. This is when consumers avoid specific companies or products because they fail to meet certain common standards or expectations.

By catering to the ethical consumer in your shop, you can work to meet the rising expectations of prospects and help avoid the negative impact on sales and brand reputation a boycott could bring.

Although the severity of corporate boycotts can vary, sportswear titan Nike was at the centre of a labour controversy all the way back in 1990 that damaged the brand so much that it caused the company to completely rethink how it operated and presented itself on the world stage.

Future-proof your brand

Year on year, ethical shopping continues to make up a larger and larger portion of the market, as individuals become more aware of their impact on the world around them.

Moreover, as Gen Z, one of the most ethically conscious cohorts enters the workforce, this consumer movement is unlikely to slow down. 

By taking steps to become a more responsible brand, you help ensure your shop remains appealing to customers today and tomorrow.

3 brands accommodating the conscious consumer

With customer sentiment continuing to evolve, countless brands have made great strides in the way they operate and market themselves. 

To give you some inspiration and guidance on how you can become a more ethically-minded company, here are three of our favourite examples.

1. Reformation

Reformation, a fashion company focused on minimising its impact on the environment, aims to bring sustainable fashion to everyone.

To do this, the brand uses low-impact materials, rescued deadstock fabrics and repurposed vintage clothing. Beyond sustainability, the retailer is also committed to providing a safe and comfortable working environment for its garment workers, building its own factory in Los Angeles to make this a reality.

Launched in 2009, the retailer’s ethics resonate with customers, with Reformation being profitable every year since 2016, $150 million in 2019, and more than doubling to $350 million in 2023.

2. Salesforce

Salesforce, a global leader in cloud-based CRM, demonstrates that ethical consumerism isn’t just for B2C brands. The company has embedded sustainability and social impact into its DNA – turning responsibility into a competitive differentiator for its B2B offering.

Referring to the planet as a “Key stakeholder”, Salesforce reached net-zero residual emissions across its entire value chain and powers its operations with 100% renewable energy. It further underlines the value in their Sustainability Cloud solution to help enterprise customers track and reduce their own carbon footprints, effectively turning ESG reporting into a shared value.

This values-first approach resonates deeply with modern business buyers, positioning Salesforce as a tech partner that delivers both innovation and integrity – earning it continued growth, industry trust, and long-term customer loyalty.

3. Patagonia

Last, but by no means least, is Patagonia. This trailblazer in sustainable outdoor apparel, has long positioned ethical consumerism at the core of its business. The brand doesn’t just talk about responsibility – it embeds it into every layer of its operations.

From pioneering the use of recycled materials to launching the Worn Wear program, which extends product life through repairs and resale, Patagonia champions circular fashion. It allocates 1% of sales to environmental causes and has even gone as far as transferring ownership to a trust and nonprofit, ensuring that profits are used to fight climate change and protect undeveloped land.

This unwavering mission has earned Patagonia a loyal following of conscious consumers, with annual revenues topping $1.5 billion and continued growth driven not by trends, but by values.

How to embrace ethical consumerism

Because ethical consumerism is such a broad and varied topic, there are dozens of ways your business can cater to the ethical consumer – from changing the way you ship your goods, to the way you front your brand in the public eye.

Reduce your brand’s carbon emissions

One way to meet customer expectations is to reduce your carbon footprint as a store. While there are many ways you can approach this problem, we have selected a handful of simple potential solutions you may want to try:

✅  Install energy-saving bulbs in-store
✅  Ship orders to the same address together
✅  Turn off the air-con when it’s not needed
✅  Switch lights off overnight when the store is closed
✅  Encourage employees to cycle or walk to work
✅  Set up a customer recycling scheme to safely dispose of old goods

Even making microscopic changes to the way you operate, such as favouring digital receipts and printing documents double-sided, can all help reduce your emissions and create a more eco-friendly image for your brand.

Align corporate values with corporate actions

Another way you can embrace ethical consumerism is by ensuring your corporate values align with the actions your shop takes. 

For example, if your brand pledges to reduce its impact on the environment, but keeps all of its lights on overnight, people may feel as though you aren’t taking your corporate social responsibility seriously. This, in turn, can quickly harm your reputation.

Take some time to ensure your values correlate. If this means reducing the scale of your commitments to make sure your enterprise can actually achieve what it has set out to do, this will be better for your brand than overpromising and underdelivering.

As well as that, you should also ensure your values are easily found online or across your social platforms, as hiding this information away could seed distrust. Most importantly, your employees need to be able to be given online resources understand your values and ethical goals, as well as talk about them – whether verbally or in marketing materials.

Educate your customers

A third way of catering to ethically-minded customers is by using your reputation and platforms, such as your social pages or blog, to educate prospects on issues pertinent to your brand.

Tell people why you support what you do, and the steps you will take to achieve your desired goals. By committing to causes publicly, you help build trust with new and existing customers, while also raising awareness for good causes and charities.

Naturally, content is crucial in spreading the word about your brand’s values online and in-store. However, as campaigns and charities come and go often, enlisting the expertise of a third-party agency to produce assets may not suit your budget or timescale.

Bringing content production in-house is often seen as unworkable too, as the content creation process is traditionally time-consuming, and would likely clash with other employees’ responsibilities. As well as this, building branded visuals takes skills your team may not have access to.

Readying your brand for an ethical future

With customers more aware of social and environmental issues than ever before, ethical consumerism has seen a boom in popularity in recent years, and is a core consideration when building brand equity with customers.

Although this consumer movement may present a prime opportunity to grow the trust and authenticity of your brand in the eyes of your target audience, it’s important to be clear and honest when making commitments.

While there are many facets of this more conscious form of shopping, content is crucial in demonstrating your pledges to becoming a more responsible business. 

Whether B2B or B2C, creating signage, social media content and visuals for the web can be a costly and time-consuming practice, especially if you spend your budget on asset reproduction rather than high-powered creatives to articulate your commitments.

Building captivating visuals that showcase your ethics doesn’t have to be a grand investment in time or money. By providing teams with on-brand digital assets and templated content creation working together, you can scale content production without any design expertise.

With such a demand from your audience to hear the right message, it’s key you communicate authentically and consistently so customers know your ethics align with theirs – in every single message!

Brand Consistency, Content Creation

Digital design templates: content creation tools for brand consistency

In an increasingly competitive market, brand consistency isn’t a nice‑to‑have. It’s how you build recognition, loyalty, and long‑term value. And that’s where digital design templates come in. With digital design templates, you can ensure your brand shows up the same way every time, strengthening your brand identity and helping you stand out.

How can every team create on‑brand content without needing design support?

When content needs to go live fast, brand identity is often the first thing to suffer. With teams working under pressure and without the right tools, off-brand assets can creep into your channels. Templated digital content creation changes that.

Editable templates empower anyone in your business to create assets without compromising your brand – and without needing to chase down files or request support. Workflows get smoother. Bottlenecks disappear. And your brand stays protected.

How do you stay agile without compromising brand consistency?

Marketing teams must move fast – but not at the expense of consistency. While you don’t want to be the last brand to react to an important new social media trend, you also cannot risk rushing out a message that doesn’t fit your brand personality or target audience.

With pre-designed templates, anyone in your company can create consistent and on‑brand assets in moments. Logos, fonts, color palettes, tone – every element is pre‑set and locked into the content creation process. So even when timelines are tight, your messaging stays sharp and on‑brand.

Reduce costs. Increase efficiency.

Templated content creation tools don’t just make brand execution easier – they make it more cost‑efficient. By shifting digital content creation in‑house, you can minimize revision cycles and free up agencies and design teams to focus on more high‑impact creative work.

The result?

  • Faster turnaround times
  • Fewer approval delays
  • Lower production costs
  • More content created without more headcount

What types of templates should your brand be using?

Best-in-class digital template solutions should cover every channel and format your brand needs. That way, they can become the essential building blocks of your campaigns. Key formats include:

  • Ads
    Ensure brand recall across paid and owned channels with ad templates built for cross-platform consistency.
  • Social media
    React to events and social media trends instantly with templates that help local teams post quickly, without compromising the brand.
  • Print
    From posters and brochures to event roll‑ups, your physical assets should reflect your digital brand with precision.
  • Video
    Video is no longer optional. Templates make it scalable – empowering non‑designers to produce compelling, brand‑aligned videos with ease.
  • Dynamic content
    Create, edit, and personalize assets across markets. Templates with dynamic fields give teams the flexibility to adapt, fast.

Why is templated content creation key to future‑proofing your brand?

Your brand doesn’t stand still. It evolves, adapts, and expands. So your tech needs to keep pace in line with the size of your business. That’s why it’s important to ensure the best design template tools for enterprise businesses are used above more consumer-focused software.

Templated content creation tools for enterprises – built into a centralized solution like Papirfly – give you the control to safeguard your brand and the flexibility to empower every team to contribute. It’s how modern content creation services stay responsive, consistent, and cost‑effective.

Does everyone create content that’s on‑brand, every time?

Find peace of mind with
better brand governance.

Does everyone create content that’s on‑brand, every time?

Find peace of mind with
better brand governance.

Find peace of mind with
better brand governance.

FAQs

What are digital design templates and how do they support brand consistency?

Digital design templates are pre-built content formats that lock in brand elements like logos, colors, fonts, and tone of voice. They enable any team to create on-brand content quickly, helping maintain consistency across every channel and touchpoint.

How do templated content creation tools help teams work faster?

Templated tools streamline workflows by reducing dependency on designers or agencies. They empower teams to produce their own studio-quality assets quickly and confidently, without any risk of straying off-brand. This helps cut production bottlenecks and approval delays.

Which types of templates are most effective for digital content creation?

The most effective templates support content creation across all channels and formats, including ads, social media posts, video, and dynamic content. This ensures your brand appears consistently everywhere it’s seen.

Do templated content creation tools help reduce marketing costs?

Yes. Tools like Papirfly’s design templates empower internal teams to handle everyday content creation, lowering production costs, reducing the need for agency input, and freeing up creative teams to focus on higher-value work. This boosts efficiency without compromising quality.

Employer Branding

EVP 2.0: Is it time to refresh your employer value proposition?

The world of work has been turned on its head several times over in the last few years. The roles of HR, recruitment and talent acquisition teams have been especially challenging as they’ve worked to navigate the complex nature of the pandemic and other changes taking place across the globe.
While the basic principles of your EVP won’t have shifted miles from where it was, there will be new considerations and an element of realignment that needs to take place as part of your employer brand management.

Whether you are continuing in a similar vein to pre-pandemic strategies and trying to realign your team, or have completely transformed the way you work over the last couple of years, revisiting your EVP is an important step.

Why is an EVP 2.0 so integral?

The purpose of your employee value proposition is to align the company’s offering to your employees’ needs, wants and expectations. Employees and companies have seen some unprecedented events take place, but many have thankfully made it out of the other side. This leaves your recruitment colleagues and employer branding team with the following challenges:

  • Understanding the mindset and priorities of existing employees
  • Discovering what’s motivating top talent 
  • Differentiating your EVP from others in your industry

Your EVP 2.0 essentials

Take your purpose even further

It’s one thing joining a company because of its values, it’s another taking action to support those values. As people become more personally purpose-driven, it’s important that the brand they work for matches this.

For example, if your brand is known for its green credentials and helping the world become more sustainable, there should be an internal scheme that rewards ‘green’ behaviour – it’s all about building a great place to work. This could be vouchers towards owning a bike to encourage people not to drive to work, an internal recycling scheme, or special funding for sustainability projects (with additional holiday allowance to accommodate this).

Whatever your purpose, ensure you create a good workplace culture that is reflected in everyday working life as well as your initial promises – this includes ensuring that your internal communications are on-brand to show you’re committed to delivering them. 

Benefits that go beyond just the individual

Family and personal goals are a key career driver, but often employees spend so much time at work that these goals can be hard to fulfil. Explore benefits that will build a greater emotional bond with your employees to foster a positive and supportive  work environment.

This could be providing private health insurance for immediate family members or a training allowance to help the employee achieve new skills.

Get more flexible than ever before

If working from home mandates proved anything, it’s that employees can be trusted to work when and where they want or need to. Many companies are taking this one step further, and we’ve seen a range of working options and employee benefits including:

  • Working from home permanently
  • Hybrid working
  • Flexible start and finish times
  • Early closures in the summertime 
  • Unlimited holidays (providing that work is completed)
  • Extended maternity/paternity leave
  • Paid sabbaticals after a specified amount of years

Prioritise mental health support

A supportive company culture will help instil positive mental attitudes, but that alone isn’t enough to ensure your employees remain happy.

Create a forum that encourages open conversations – this could be through the acquisition of a digital mental health platform that employees can engage with as and when needed, regular mental health workshops, the introduction of wellbeing champions, and training for existing managers to effectively support someone who is struggling. There are lots of mental health awareness courses that can be taken, including mental health first-aid.

EVP 2.0: Company culture checklist

Ensuring all bases are covered

Our hierarchy of needs as humans is different in employment than it is in everyday life. Your EVP will be unique to your brand – hopefully including many of the initiatives mentioned already – but there are four basic boxes that your EVP 2.0 needs to tick. If lacking in one of any four areas, you could see your brand lose good talent to competitors and increase your employee turnover. To become an employer of choice, consider the following:

Physical needs

  • Health incentives such as gym memberships or on-site classes 
  • Partner with apps that can support sleep and wellbeing, such as Calm or Headspace
  • Provide access to private healthcare or nutrition services

Emotional needs

  • A supportive and open work environment
  • Access to therapy tools if needed
  • Offer coaching for high-stress positions
  • Conduct employee surveys to understand how people are feeling and what improvements could be made

Social needs

  • Regular meet-ups virtually or in-person to ensure teams feel connected
  • Embrace diversity
  • Encourage cross-department collaboration
  • Encourage giving back and volunteering days in line with your brand purpose

Financial needs

  • Offer employees access to financial advisors where possible
  • Provide interest-free loans for medium-sized purchases such as annual travel tickets, holidays or cars
  • Ensure peace of mind for employees’ families with life assurance
  • Conduct regular pay reviews

Communicating your EVP with Papirfly

A creative brand management solution can help to support the good workplace culture you are aiming to build. The platform we offer at Papirfly is used by some of the world’s most notable employer brand teams including Unilever, Vodafone and more. Teams are able to own and control their EVP in every aspect of marketing.

This gives your employer brand team the freedom to:

  • Create an infinite amount of on-brand digital, print, social, video and email assets in a matter of minutes – no design skills are needed. These documents are stored in a centralised system and you can manage all campaign
  • Store, edit, find and share every asset created in a centralised DAM system
  • Access all educational brand and employer brand documents 
  • Manage all campaign timelines, briefs and assets from a single portal. On the go. Anywhere in the world. 

So if you need agile talent acquisition, a brand management platform can help you keep consistency throughout your campaigns.

Discover our brand management platform for employer brand teams, check out our customer brand stories or book your demo today.