Brand Activation Management

6 ways brand automation will change your life

Automation is the future. As we continue to refine how we can increase efficiency at work, improve people’s work-life balance and minimise human error, automation will be a constant presence in achieving these aims. There’s no turning back, especially in the world of marketing: 

Innovations are emerging to streamline and automate previously long-winded, manually-driven activities that cost marketing teams time, money and energy. A burgeoning example of this in action is brand automation.

What is brand automation?

While brand automation software falls into the wider category of marketing automation, it applies to the unique tasks and processes behind promoting your brand. At its most basic level, it takes your company’s brand and marketing assets and applies it to templates to accelerate the production of future assets. A central resource to control all aspects of your branding.

This makes brand automation platforms a crucial component in our Brand Activation Management systems. It enables brand marketing teams to develop a substantial volume of high-quality, on-brand content in a short space of time, without specialist design expertise.

Brand automation is also considered a key aspect in the evolution from DAM to BAM. With the need for marketing teams to be reactive to changing trends and opportunities, they need more than just a library to store their brand assets. Brand automation is that next step.

This is more than just slapping on your logo or colour palettes – it is a way to produce an abundance of brand assets with a minimum of effort and manual intervention. Using your distinct visual identity, tone of voice and brand vision, brand automation exists to enhance the way you spread your brand message to your various audiences.

Yet, brand automation as a term is still infrequently used among marketing teams worldwide. While it remains in its infancy, there’s a real opportunity for organisations to get in on the ground floor and utilise brand automation systems to make a noticeable difference to how your company operates, and how your audience engages with your brand.

Here, you’ll discover 6 of the standout advantages of brand automation, and how it can change your business, your processes and your life.

1. Enhanced efficiency

The goal of brand automation above all else is to eliminate the wasted motion associated with creating, cultivating and consuming brand assets. Brand management teams worldwide all have to work to tight deadlines and turnaround content – whether that’s emails, social posts or videos – for their consumers, but outdated, manual processes often prevent them from achieving the efficiency they’re after.

Did you know that productivity issues and poorly managed leads are estimated to cost companies a combined $1 TRILLION+ every single year? Try to imagine that amount of money each year being wasted as a result of outdated practices.

Professionals in all industries, but particularly in marketing, waste an excessive amount of time digging through files to find the resources they need, or implementing all their branding elements from scratch onto their upcoming campaigns.

By providing intelligent, well-crafted templates and access to a wealth of on-brand resources, brand automation platforms reduce the time it takes to brief work in, produce assets, gain approval and disseminate it out to your various audiences. In essence, you produce more while putting in less, allowing your brand marketers to achieve a much greater return on investment. 

2. Empower your team

One of the most impressive aspects of brand automation software is its capacity to make every member of your team a brand marketer. Not everyone has an eye for design, or has the familiarity with bespoke design software, and in the formative years of marketing automation tools, it would still require a specialist to manage these effectively.

Brand automation goes a long way to removing that barrier, putting parameters in place to ensure all materials are aligned to your brand.

Through smart templates, every team member is enabled to create collateral that embodies your brand identity, with no deviations or difficulties. While a level of training is to be expected (less than an hour with Papirfly), the reduced manual involvement allows anyone to drag and drop elements into their designs in a matter of minutes.

As well as enhancing the capabilities of your team, brand automation empowers your local markets to capitalise on opportunities and faster turnaround on-brand assets, without having to wait on requests or approvals which could arrive after the moment has passed. Brand automation software closes the window for error, and allows global teams to become more self-sufficient in how they engage their audience with your overarching brand messaging.

3. Achieve complete brand consistency

A perennial problem for global brands is the fear that their identity will become distorted over time or across national and cultural boundaries. Revenue on average increases by 23% among companies who present their brand consistently when compared to those who don’t.

An effective brand automation strategy and platform eliminates the concern caused by inconsistency by containing your branding in a fixed, regulated framework. This reduces the risk of design and content straying too far beyond the bounds of your brand.

With a single point of truth providing the basis for all brand assets, your employees feel confident that they will produce work that fits your identity. This allows you to better manage content across your multiple channels – video content, social media, digital displays, etc. – to ensure everything follows your specific brand guidelines on each platform.

4. Improve customer experiences

It’s essential for brands to engage with their audience on a personal level. A powerful way to accomplish this is through personalisation, but through traditional, manually-driven means, this can be excessively time-consuming and costly.

Brand automation and marketing automation tools help remove this barrier by cutting away the time it takes to create content, and allowing team members to quickly produce collateral aimed at a select group of customers, be it based on their demographic or their location. Instead of spending separate hours to develop this unique, personal content, it can instead be created in a short window of time.

Linking your brand automation systems with automated emails, for example, can allow you to instantly send behaviourally-triggered content to give your audience a more personalised, familiar and effective brand experience. 

5. Reduce time to market

Without access to effective brand automation software, your teams will often spend a long time collaborating and adjusting content with your internal and external parties before it can go live on your chosen channels. This means you miss golden opportunities to engage your customers at the ideal time, reducing the effectiveness of your brand marketing and wasting time and money.

By giving your teams the ability to quickly create on-brand marketing materials to react to new trends and events, you significantly cut down the time it takes to get your brand messages in front of your audiences. In a digital, social media-led age where being ever-present in your customers’ minds is crucial to establishing your brand, being able to get content to market quickly and regularly in a cost-effective way is essential.

6. Gain space for strategic thinking

As discussed, a key advantage of brand automation is it helps eliminate those repetitive, mundane and time-consuming elements in the brand marketing process. While it can’t directly impact your audience’s brand experience, it allows you to develop content at scale that can more frequently and effectively reach your customers.

Then, with the time you save, you give yourself more room for sensible strategic thinking. While brand automation systems are a real asset for any marketing team, they will only reap results if your brand strategy and identity is truly connecting with your audiences. With more space to think, analyse available data and get creative with ways to meet their needs, you help your teams unlock their potential to improve their return on investment.

Building on the benefits of brand automation

While the phrase ‘brand automation’ is currently seldom heard in the marketing landscape, we are in no doubt that it will be firmly established in the next 10 years as a must-have initiative for teams worldwide.

And now you have an insight into the life-changing advantages that brand automation platforms provide, you can get in on the ground floor to increase the efficiency, frequency and effectiveness of your brand marketing. 

If you are ready to start taking back time spent on repetitive tasks and empowering every member of your team to connect your audience with your brand identity, discover BAM by Papirfly™ for yourself. Like brand automation, it could very well change your life for the better.

Brand Activation Management

How to maintain brand consistency on a global scale

As more and more companies seek to make their mark in front of an international audience, knowing how to maintain brand consistency has never been more critical.

If you are unsure why global brand consistency is so important, the following statistics provide a fitting answer:

  • 20% – the increase in worth attributed to companies with consistent brands over those with an inconsistent identity
  • 23% – the growth in revenue among companies that present a consistent brand across all channels
  • 10% – the rise in salaries paid by businesses with poor company-wide branding
  • 90% – how many consumers expect a consistent brand experience
  • 5 – how many more times consistent brands are likely to achieve strong visibility over inconsistent competitors

Maintaining global brand consistency directly affects what your audiences (both external and internal) think about your company. In many ways, it’s your greatest difference-maker – the path to developing a tangible trust and loyalty between your customers and your business, its products and its services.

Understanding the value of maintaining brand consistency

A consistent brand identity achieves significant benefits:

  • It demonstrates that your brand is professional and driven to achieve its aims
  • It establishes that you are authentic in your vision and ambitions
  • It clarifies what your company stands for and what you offer to your audiences
  • It bolsters the trust and familiarity between your audience and your brand
  • It gives your global teams a shared identity and direction to move toward
  • It helps build up your brand equity against your competitors
  • It makes things simple and prevents misinterpretations of your brand

However, how you maintain brand consistency is easier said than done. With so many channels being utilised to communicate content, and the capacity for all employees to share your brand on these same channels, inconsistencies can naturally creep in if you’re not careful or lack a clear brand strategy.

Remember – on average it takes 5 to 7 interactions with a brand for a customer to develop a familiarity with it. This depends on the message being consistent throughout, otherwise it can create a disconnect or lead to confusion over what your company stands for. Needless to say, these are not traits of a strong brand identity.

This can be problematic for a small, domestically-focused business – when you expand to a global scale, the risk of brand inconsistency increases dramatically. There are naturally differences in culture and language that need to be accounted for, which if not handled correctly can result in your message being mistranslated or causing a risky faux pas.

You might be familiar with some of these precise examples of poor brand consistency:

  • Braniff Airlines incorrectly translating their “fly in leather” slogan into “en cuerno”, which for their Spanish-speaking audiences was slang for “fly naked”;
  • KFC’s first forays into the Chinese market resulted in their “finger-lickin’ good” slogan being presented as “eat your fingers off”;
  • And when the Jolly Green Giant was marketed in Arabic, he became the “Intimidating Green Ogre”

And while mistranslations and cultural appropriations stand to damage your pursuit of global brand consistency (and your reputation in these markets), they are just the tip of the iceberg. Marketing to a global audience means creating more and more assets than ever before – the greater the volume, the more likely it will be for inconsistencies to appear in your various markets.

Whether this is the result of human error, miscommunication, poor planning or the interpretations of the agencies you work with internationally, it can result in your messaging in one or more markets being distorted. And, with the world more “global” than ever before, inconsistency in a single market can have a glaring impact on your worldwide reputation.

So, with the stakes as high as they have ever been, how can companies maintain brand consistency on their global stage?

How to maintain brand consistency – your brand consistency checklist

1. Assess your existing brand materials

First, it is critical to assess the current brand materials you have circulating at present. What do they say about your business? Do they present the colours, fonts, patterns, messages and more that you associate with your brand? If not, where do they differ?

This is the initial step in identifying whether you have an existing problem presenting your marketing assets consistently to your audience. While that doesn’t make the remainder of our steps less important to follow, a visual representation of where your brand identity is departing from what it should be.

2. Develop brand guidelines

Establishing brand guidelines as part of your overarching brand strategy is essential, as it defines exactly what you want your company’s identity, vision and personality to be. Incorporating important elements like:

  • Brand mission
  • Logo application
  • Brand colour palettes
  • Tone of voice
  • Iconography

Above all that, your brand guidelines will be vital in keeping your entire team on the same page, and subsequently ensuring audiences worldwide receive a consistent impression of your brand through your content.

3. Make guidelines accessible to all

Of course, in order for your brand guidelines to have the desired impact, you need to make them readily available to your relevant employees. Whether you have a specific branding team in place or you want to inform the entirety of your teams worldwide, this educates your staff on what your content should make customers feel about your company.

Failing to get your employees on board early with these new guidelines, or restricting access to just a small number of staff in HQ, makes it increasingly likely that they’ll not follow the instructions, leading to inconsistencies emerging.

4. Synchronise internal branding

Brand consistency is not merely a customer-facing term. It requires employee participation and buy-in to ensure that consistency is maintained across all markets. To achieve that, making both your internal and external branding compatible makes it more likely that your messages remain consistent and authentic, two crucial attractors for consumers.

This can be achieved in several ways, from aligning your onboarding and training programmes with your brand values, to developing internal brand collateral across your buildings and departments to frequently educate employees on your brand’s missions and ideals.

5. Empower employees to champion your brand

As mentioned earlier, brand consistency requires a concentrated team effort. In order to ensure inconsistencies don’t occur, your employees should be enabled to follow your set brand guidelines and create materials, motivating them to be part of the process and achieve the best results.

That is one of the key features of our approach to Brand Activation Management – employees are given the freedom and tools to create high-quality brand assets and quickly get these to market, while remaining contained and managed by working with intelligent templates and guidelines established by your HQ.

Examples of brand consistency done right and done wrong

The good…

1. Dropbox

The beauty of Dropbox’s approach to maintaining brand consistency is in its brand’s simplicity and minimalist nature. Through this, Dropbox conforms to its brand personality of being anything the user wants them to be, and appealing to a wide range of incomes, ranges and needs. This simplicity reduces the likelihood of inconsistencies, and ensures that their internal teams quickly come to grips with what their company stands for.

2. Wells Fargo

Wells Fargo’s brand identity has not deviated significantly over the years from their commitment to putting customers first. This is present across their branding across all channels, primarily focusing on content that highlights those they work with and their target audiences and putting those people front-and-centre, alongside a tenured font, colour scheme and layout.

3. Dove

People’s familiarity with the Dove brand is largely a result of the strength of their messaging and their complete consistency across their packaging and marketing communications. Everything carries the same logos, colour schemes, layouts, shades and other creative elements. As soon as people spot their items on the shelves, they immediately associate it with Dove.

The bad…

1. New Coke

Did you know that the Coca-Cola logo is recognised by 94% of the world’s population? This makes their short-lived decision to develop “New Coke” in response to a Pepsi marketing campaign a famous misstep in their history, as it damaged their own powerful value proposition. Fortunately, this error was soon corrected with the smart move back to “Coca-Cola Classic”.

2. JCPenney

When JCPenney’s new CEO Ron Johnson joined in 2011, he had numerous plans for change, including a move away from constant sales and coupons to simply offering lower prices. This might not seem so bad, but for the established JCPenney audience, the move away from coupon-hunting led to a drop-in business, demonstrating the impact of deviating from core brand ideals, which can apply both at home and abroad.

3. Mercedes-Benz

When Mercedes-Benz entered the Chinese market for the first time, they decided to rebrand their cars in that market under the name “Bensi”. In another example of how dangerous mistranslations and altering your brand identity can be for an organisation, this translated to “rush to die”, which certainly isn’t ideal when trying to market fast, powerful cars.

These are just some of the examples out there of how maintaining brand consistency can help or hinder a company’s fortunes. The good thing is that we can learn and grow from mistakes and emulate those championing consistency to ensure we stay on the right path.

Helping you maintain brand consistency

Hopefully, this insight into the importance of maintaining brand consistency will help you in your attempts to ensure your brand identity is constant across all your markets. With upholding a consistent presence across all channels and markets more relevant than it’s ever been, these tips will go a long way to preventing deviations from creeping in.

We can also support you to achieve this aim through our sophisticated, easy-to-use all-in-one brand management platform. Empowering your teams worldwide to consistently and frequently promote your brand to your local markets, the Papirfly Platform enables you to create, educate, manage, store and share every aspect of what makes your brand unique.

Discover the ultimate support for your brand identity today.

BAM, Brand Activation Management

The better way

What does company culture look like? It’s much more than an office bar and quirky team photos on your website. Culture is something deeply embedded at an organisational, managerial and individual level – it’s a mindset and an effective way of working.

There are always going to be barriers in our working lives, the unremarkable and the unpredictable, waiting and ready to pounce and descend our effectiveness into chaos. Projects don’t always go to plan. Resources aren’t always available and budgets are often stretched or limited. Sometimes we run out of coffee. We adapt and we overcome. 

But when a business is continually faced with the same problems day in, day out, shouldn’t it be in the best interest of the team to invest time in unearthing a solution? If an issue affects even one person in a department, it has the potential to disrupt everyone down the line. Deadlines are missed. People get stressed. Nobody has a simple way of getting stuff done. 

Most intelligent software has been born out of taking an everyday problem and providing a solution that simplifies – Xero for accounting, Slack for project management and HubSpot for sales to name a few. But what about marketing? How are marketing teams supposed to keep up, create campaigns and take hold of their rightful market share?

Well, there is a way for marketing teams to work smarter, not harder. What we at Papirfly would call, the better way.  

Such an agile industry like marketing calls for an agile system. But when design needs to be governed from a brand consistency and creative perspective, can simple-to-use design software ever be truly agile?

The short answer is yes.

Our vision as a company for nearly 20 years has been to challenge the status quo and simplify the everyday. We understand creating marketing materials can be expensive, time-consuming and – let’s face it – an absolute nightmare to deliver on a global scale. Traditional methods of delivery just can’t keep up.

What our web-based software does is bring branding control, consistency and creativity into the hands of your team – without specialist expertise or support. It harnesses smart templates, which are programmed to give your team freedom to create what they need within a specified framework. Every format, every size, every type of asset they could possibly need – and they have the power to create it.

The designs are to an agency-standard, restrictions are in place to ensure brand identity is never compromised and it’s incredibly simple to use. Businesses can embrace new opportunities because teams are quick to react to market demands, rather than miss the boat due to restrictive budgets or turnaround times.

Of course not having to engage an agency every time you need something saves money, which is incredibly valuable. But the resources, stress and strategic thinking time it saves is priceless.

Does the better way mark the end for agencies?

Absolutely not.

If anything, the role of agencies is to become even more significant. When clients become more self-sufficient, budgets are freed to be reinvested. That money can be redistributed into more strategic work, high-level campaign planning and driving the brand forward.

The role of Papirfly is to ensure that when this incredible thinking reaches all corners of the globe, nothing has been misused, diluted or gone rogue.

Does the better way mean a change of culture?

For me ‘The Better Way’ is much more than a slogan, more than a call to action that agencies, retail marketers, employer brand teams and marketing teams can rally behind. 

I believe it looks to redefine the culture of businesses, to show on a grander scale how platforms and systems like Papirfly are bringing about a change to the mentality of work and helping everyone achieve greater all-round balance in their lives.

It’s an investment into business sustainability and your employees. 

When work becomes easier to execute, more gets done. Employees are more productive. Management is satisfied and everyone feels appreciated.

It would be contrived to say that a single piece of software can change the world, but what I can say is that it will change everything for your teams, for you and your brand. Having a local or global brand strategy is one thing – having the ability to deliver it is another, and having the ability to deliver it with ease is the reality you get with Papirfly.

When teams become more collaborative, more empowered and start producing amazing work, great things can and will happen.

People start to take full lunch breaks. Smile more. Leave on time. Have more space for thinking. Become better at their jobs. Are happier at home. Live more fulfilled lives.

And stuff still gets done.

Global governance is the better way.

Freedom to create is the better way.  

Trusting and empowering your teams is the better way.

There IS a better way. You just need to be ready to embrace it.

BAM, Brand Activation Management

The phenomenal power of workplace empowerment

Imagine the potential of a workplace where employees are more confident to make decisions; a place where they are more accountable, more satisfied and where problems are resolved much faster. It might seem like a corporate pipe-dream, but these outcomes are just some of the benefits of a successful workforce empowerment model.

Is it a coincidence some of the world’s largest brands, such as Disney and Google, are also among the biggest practitioners of workplace empowerment?

While the idea of employee empowerment is considered a current trend, the concept is not new. And these days many businesses realise that its staff is their company’s biggest asset. Having the right people in the right seats is priceless. After all, a business is only as good as the people running the day-to-day.

What’s more, front-line staff are the only ones who truly understand how most company processes work. Working closely with customers, for example, gives these employees unique insight into how the company operates in a real-world situation. They’re often well-placed to benefit business decisions.

So what do unempowered workplaces look like?

High staff turnovers, low morale and unhealthy levels of stress can all stem from a lack of empowerment. If employees aren’t trusted to deliver their responsibilities without the need for micromanagement, or conversely are tasked with delivering beyond their capabilities, they can begin to feel dissatisfied and disengaged.

A 2019 study by CENSUSWIDE revealed that more than a third of employees interviewed felt undervalued and would not recommend their current employer to friends. If those employees had felt more empowered in their workplace, would this number be so high?

Often the usual command and control style of management sees an employee waiting to be given empowerment by a manager.

But proper empowerment means an employee is self-directed and has control of the areas of responsibility for their job role. They’re trusted, they understand the business goals and they have the tools to deliver successfully. This devolution of power makes employees more accountable for their work and workloads, ensures problems are resolved faster, and for both managers and employees, time is freed up.

Saving time means increased output, which could equal a positive impact on the business’s bottom line.

Embracing empowerment – how to deliver a happy staff

True empowerment comes from the individual’s ability to exercise authority within their job role… but only if management gives them this opportunity. This can only come about through significant change, which needs to happen at three levels – the organisational, managerial and individual.

At organisational level

The vision and purpose of the company must be communicated. If managers and individuals don’t understand where the company is going, they will never truly know what they’re working towards. Managers and individuals should also be consulted during the decision-making that affects the way they work. If sweeping changes are made and they were never consulted – how can they ever feel empowered?

At managerial level

Important company information needs to be shared with individuals, autonomy within roles needs to be created, and managers must be prepared to listen, digest what is happening and decide on the next steps. What are the recurring problems? What would help the team be more productive? Working together, determine the tools, resources and processes they have and need in place to overcome the barriers they’re facing.  

At individual level

The employee needs to feel they have the ability to exercise authority within their job role. They need tools in place to deliver their job effectively. Whether that means having a team around them, software that automates part of their job or KPIs to work towards, tools can take many forms.

Why managers have the biggest role to play

When you’re the one that has the day-to-day responsibility of ensuring teams deliver, it falls to you to give them what they need.

And because empowerment isn’t a one-size-fits-all approach, each distinct role is going to require something different. Speaking to your employees is always the best place to start, but there are some things you can do right now to start making a difference… 

Loosen the boundaries

Trust is an important thing. Trust your staff and, little by little, they will grow in skill and confidence. Find what someone does best and let them do it their way. Your success depends on it.

Listen, listen, listen

In some cases, many grassroots staff have more knowledge of day-to-day processes than senior executives. That’s not to say they will have all the skills to solve the problems they bring to you, but they will understand what and why they’re being slowed down

It’s also important to remember that listening also means checking with employees that they’re comfortable with any extra responsibility. If what you’re asking of them doesn’t align with their personal goals, the result could be negative…

Give positive feedback

Everyone likes being told when they’ve done well. And a job well done needs praise. A job done not so well needs constructive feedback too, but remember to allow for mistakes that aren’t crucial. Learn from them. Put things in place to stop them from happening again.

Time and space

Give employees time to experiment and time to learn.

Micromanagement, the polar opposite of workplace empowerment, is nearly always received negatively, even if it’s practised unintentionally. The outcomes for staff working under a manager with this trait are feelings of demotivation, being stifled and a general focus on the wrong priorities. Another perhaps overlooked element of a micromanager is the toll it can take on the health of the manager themselves. Space to breathe is a win-win for all.

Employee empowerment works, so why aren’t we all doing it?

In the fast-moving world of business, the need for quick decisions and actions can easily get in the way of creating an empowered environment for employees, even when managers believe it’s the right thing to do.

It’s not instant, and it may not feel tangible at first. But over time when teams feel empowered, employee output is increased, they feel happier, and morale rises.

If implemented correctly, managers will see increased confidence to complete tasks over time. Any problems will be addressed and likely rectified a lot sooner, allowing projects to move forward at pace. Furthermore, if employees are enabled to solve their own problems, it will allow managers more time for high-level business areas such as strategic thinking.

But even better for an organisation is that a fully empowered staff is more likely to attract the right kind of employee in the first place. Empowered employees radiate competence and happiness, and that’s a fantastic message to send out to new recruits.

Many businesses today recognise the potential of workplace empowerment and its effect on staff motivation, happiness and corporate profits. But to truly be successful, empowerment must be embraced company-wide – at the organisation, manager and individual level. Sometimes we need to work together now in order to achieve more autonomy in the future. There’s definitely no ‘I’ in team, but there sure is power in empowerment.

BAM, Brand Activation Management

A balanced life – redefining the way people work and live

More than ever we’re looking for that balance between our personal and professional lives. But doesn’t it sometimes feel that success in one means sacrifice in another?

It’s virtually a cliché now to say that employees with a good work-life balance are happier, healthier and more productive. As the tide of modern working practice rolls on, it’s almost a given that business leaders understand the importance of their employees living balanced lives, even if it’s not a working reality.

While free fruit, flexitime and a visiting masseuse would certainly take the edge off a tough week for most of us, if employee perks aren’t accompanied by smart systems and processes that break down everyday barriers, are these benefits really helping to strike that balance? Or do they just serve to pacify the pressures that employees are facing on a longer-term basis? 

What does a balanced life mean in today’s world?

The phrase ‘achieving work-life balance’ is well-worn, yet difficult to materialise. With increased workloads, many employees feel they’re frantically teetering on the career ladder.

Some don’t have the tools to do their job effectively, remember the last time they had lunch somewhere other than their desk or when they last got home in time to put the kids to bed. For some, stability can feel like a distant dream.

Interactions in all aspects of life – friends, family, hobbies and work – help us grow personally and professionally, and stress in one can permeate them all.

Physical, spiritual and emotional development plays an incredibly important role in making us feel more rounded and productive as people. But exercise, meditation and socialising should be embraced for the benefits they bring individually, not solely how they help us escape from workplace stresses that could and should be put right.  

While an employer can’t directly influence these areas outside of work, they can help by allowing staff opportunities to manage all aspects of their life inside of work effectively.

What can employers do to increase productivity and welfare? 

Simplified, the happier and healthier an employee is, the more productive, engaged and loyal they are. Their mental and physical health is better too.

And though work and home can’t always be emotionally separated, there are some simple solutions that can be explored to keep employees as untroubled as possible.

Automation = less burnout

When stress overwhelms a person’s ability to cope, burnout occurs. If the issues causing this can be identified and discussed, there may be opportunities to find a relatively easy solution.

There’s often a double benefit in looking at areas of a role that could be automated. The employee’s day-to-day becomes much more manageable and time starts to free up. The employer benefits from a happier employee who’s more focused on the strategic elements of their role.

Encourage agile working

Another natural outcome of the increased use of technology is flexibility. Web-based tech can allow employees to work from home or on the go. As more companies are adopting the remote-working approach to reduce overheads, those who still have the comfort of central offices could look to introduce a working-from-home policy.

Email is pretty much instant, and video conferencing means teams can be put in touch wherever an office is based. Teams can work better over distances and share projects more easily – and employees love it. Overall it squeezes the most out of the working day without draining the juice from your team.

The perks are important, too!

If your employees are doing a fantastic job, why not show them your appreciation? We spoke briefly about non-financial benefits companies tend to bring in to attract candidates, but they’re also great for retaining existing employees.

Once your internal systems and processes are as complementary to the working day as possible, a perks package can really sweeten the deal. The right balance between the everyday and over-and-above gestures can help employees feel appreciated and even be the catalyst for that all-important work-life balance. It cannot be stressed enough, that without ways for employees to carry out their day-to-day roles effectively, these perks, while attractive, are unlikely to be enough to keep anyone truly satisfied professionally.

Balance? A win-win…

Balance creates happy and engaged employees, promotes good health and maintains physical and mental wellbeing for individuals. Staff stay longer at companies where they feel happier. Churn is reduced, and fewer sick days are taken from burnout.

And it’s not just about front line employees – business leaders also need time to recharge and get their life in balance to remain effective leaders, and of course, lead by example.

You have one life and a group of valuable employees that help strengthen the work you do each day. It’s important to listen and notice the warning signs when the tipping point goes out of balance. There will always be new challenges to face, but as long as there are people willing to find solutions, your workplace – and your workforce – can become unstoppable.

Brand Activation Management

From DAM to BAM by Papirfly™ – The future is Brand Activation Management

The future of marketing is a topic that many spend hours contemplating on a daily basis. Sometimes innovations and developments can immediately cause marketers to have to think on their feet and adapt. Other times, it is a natural evolution from one useful piece of technology into another, more comprehensive solution. 

The transition from DAM to BAM by Papirfly™ is a strong example of the latter. And that evolution is taking place as you read this.

For a long time, a Digital Asset Management system was a blessing for rapidly digitising organisations looking for an effective solution to data overload. With more and more assets in the ether, and brands expanding to locations worldwide, having a place to centrally store and share data was essential. DAMs have made this a reality.

But, like many great developments, it is just one evolutionary stage. Gradually, the introduction of Brand Activation Management has built on DAM’s capacity to collect vast quantities of assets from a range of sources, and added the ability to deliver control over branding on a much deeper level.

(It’s important to note here that when we refer to BAM, this shouldn’t be confused with Brand Asset Management, which focuses solely on the management of any asset your company has related to your branding. Brand Activation Management encompasses this and DAM, as well as the ability to create, educate and analyse.)

Here, we’ll break down the DAM vs BAM debate, and illustrate why BAM software represents the future of how organisations market themselves to customers, employees and the public around them.

From DAM to BAM: The origins

The first Digital Asset Managers became prevalent in the early-to-mid 1990s. With the number of digital files companies needed control over rapidly expanding, softwares like Cumulus were developed to make it easier for businesses to get a handle on their data. From there, their sophistication and reach have continued to develop into more integrated, innovative solutions.

In 2017, the value of the global digital asset management market was valued at around £1.9 billion ($2.5 billion), and by 2024 it is expected to be worth an incredible £6.3 billion ($8.1 billion). A means of compiling and controlling digital assets is something that more and more businesses need in their lives – both as a result of globalisation and the demand to deliver more marketing output in an increasingly competitive landscape.

But, as alluded to earlier, DAM is just the beginning. An effective answer to a problem that’s plagued organisations since the digital age began. A terrific starting point. However, now it can play a vital role in resolving another challenge for companies need to overcome – effective brand management. 

Your brand is your most valuable differentiator. The message that’s going to connect with your audiences and convince them to choose you over your competitors. Being in control of that messaging is critical to building that bond with your target audiences.

How valuable is your brand? 

DAM vs BAM: Breaking down the benefits

An effective DAM system provides powerful benefits to any global organisation, including:

Improved efficiency

Research from Gleanster has illustrated that it can take five times longer for employees to find assets without the use of DAM software. That is an incredible gulf of time that can be better utilised in a number of ways, be it employee training or strategic thinking. Plus, your teams spend less time searching folders and network drives, and more time delivering an effective piece of collateral.

Greater collaboration

A central resource for all your digital assets, be they images, videos, PDFs or branding, makes it easier for those in your organisation to collaborate on projects. Someone on one side of the globe could upload something to your DAM hub that will be employed by another person on the opposite end of the planet to use in their next marketing campaign.

Cost-effectiveness

How much money do your teams spend searching for assets they need for marketing campaigns? Research from The Geeky Globe reveals that an average company wastes $10,000 a year on mismanaging their assets. By collecting all assets in a single space that can be searched through and accessed whenever required, this loss of money is greatly reduced, meaning more can be spent in other areas of your company.

Faster to market

Time spent searching for digital assets is time that you lose from creating and disseminating your marketing campaigns. Fundamentally, having all the assets your team requires available to them in a couple of clicks will drastically cut down the time it takes for you to turn around campaigns, and subsequently increase the number you can deliver in a set timeframe.

There is no questioning the scope and value that DAM offers any organisation with a substantial amount of assets to manage at any given time. But, the movement from DAM to BAM encompasses all of the above benefits, and takes them so much further. 

Think of DAM as a robot butler. It is incredibly useful and efficient, and when you ask it to give you something, it delivers it no questions asked. However, unless you have a working knowledge of your brand guidelines, and direction on how to locate these within the system, then the robot butler has no means of interpreting this – it is programmed to deliver what it’s specifically asked for.

With BAM software, your robot butler gets an upgrade. Think of it as the Alfred to your brand’s Batman. While still maintaining the capacity to collect and store significant numbers of assets valuable for your marketing materials, the move from BAM to DAM incorporates:

  • A dedicated space for employees to be educated on brand values and become fully engrossed with what visions and objectives your organisation stands for
  • Straightforward creation suites and intelligent templates that always keep your team on brand when producing marketing assets, which empowers those with little-to-no design experience to create compelling materials
  • A more intuitive user experience when compared with a DAM system, which is often used by a limited number of users trained to operate the software
  • Reassurance that the assets stored within the software have been ‘curated’, and thus only supplying users with the most up-to-date materials to prevent inconsistencies from creeping in over time
  • Capacity to plan, manage, oversee and assess your campaigns and the popularity of the collateral your teams worldwide are using

Without the foundation that DAM established decades ago and has continued to refine, BAM could not build on this with a means of enhancing an organisation’s ability to govern their brand voice and keep it consistent across all channels and locations.

Because at their core, DAM and BAM work to deliver the same highly sought-after commodity: control.

DAM or BAM: Which is right for your business?

If what your company is currently looking for is simply a means to get to grips with the sheer volume of digital assets scattered across your various folders and files, a DAM solution will do the job perfectly well. In many ways it’s a must-have technology for all organisations looking to operate in the most efficient and effective way when it comes to their marketing.

But if you want to take it further and make the move from DAM to BAM, then you’re enabling your team with the tools, information and motivation to drive your brand forward on every corner of the globe you touch. The ‘whats’, ‘hows’ and ‘whys’ of your brand will be clear to see across your employees, giving you a firm grasp over the consistency of your collateral.

So if you’re interested in getting in on the ground floor of the future of marketing, get in touch with our team today to learn more about our Digital Asset Management package, and how it fits into our overarching Brand Activation Management solution.

Go further with a system that empowers your team to Create, Educate, Manage, Store & Share your brand with your audience – no specialist support necessary.

Brand Activation Management

What is brand management? And how to be great at it

Being a brand manager, in any capacity, can be a demanding job at the best of times. Whether the brand is emerging, established or fighting for its place on the world stage, there are many areas of brand management you must consider to ensure it’s effectively monitored, maintained and driven in the right direction.

What is brand management in marketing?

When you’re in charge of strategic brand management, there are a number of things you need to do to make a real impact on a local and global scale. Implementing brand management best practices can help you retain a unified image, maintain and build brand equity, and shape the way you want your audience to see your brand’s image, products, values and purpose.  

Brand reputation management

Establishing how your brand is perceived in various markets is critical to knowing what you’re working towards. Is your brand perceived differently in particular territories? By different audiences? Is there a reason for this, or multiple? Perhaps there’s some evaluation and alignment work to be done to make sure the brand is more widely perceived in a positive way.

The information you collect could be pivotal in shaping your brand strategy moving forward, which is why – if you haven’t already – you must spend time researching and understanding how your customers feel. If there are negative opinions, this could directly impact sales. People may be more inclined to use a competitor if they’ve seen or heard bad things about your brand, or conversely the competitor has a more appealing USP. 

There are a number of ways your brand management team can find out what customers are saying, including those listed below:

  • Reviews – Verified reviews give you an opportunity to open dialogue with customers that are either happy or dissatisfied with your brand. See if you can spot any recurring themes and identify which trends need to be addressed immediately.
  • Google Alerts – In the absence of a fancy listening tool, Google Alerts is a free service that notifies you when your brand is mentioned in an article or in prominent places online. This is particularly useful if you’ve recently launched a new PR campaign or an improved product/service. 
  • Social media comments – If you have a dedicated social media team, monitoring active social channels on a regular basis can give you an up-to-the-minute view on how a cross-section of people is relating to your content. Shares, comments and likes are all positive indicators of an engaged audience. But if you find that your comments are negative or you’re losing followers, it’s time to do some damage limitation.
  • Surveys – Speaking directly to your customers and asking them outright what they think of your brand can be a great way to encourage feedback. Often these surveys will need to be incentivised in order to get enough response – particularly if they don’t feel strongly about your brand either way.
  • Post-communication follow-up – Think about the touchpoints your customers have with your brand; on the phone, via email, customer support messenger platforms. All of these places have the power to positively and negatively impact your brand’s image. Sending automated follow-ups where possible allows you to gauge the quality of the staff representing your brand on a day-to-day basis. 

Effective brand management builds awareness 

A wider strand of your strategic brand management will no doubt include building brand awareness. This may be to help it stand out from competition, establish it in a new market, or to maintain its already strong position.

Here are three top-line ways brand management can help you build awareness:

  • The more prevalent your brand is in the minds of consumers, the more familiar they will be with your product or service. A great example of the power of brand awareness is the classic Heinz ‘Invisible Bottle’ TV advert which doesn’t feature the brand or even the product until the very last couple of seconds, when it confidently proclaims ‘It has to be Heinz’.
  • A brand awareness campaign seeks to put out a message to improve the perception of a brand, whether that’s an enriched offering or product, or a new-found way to separate themselves from their competitors.
  • Thought-provoking campaigns are more widely spoken about on social media. People tend to share their views on a brand on their channels, and customers are more willing to share a brand’s content if it shares some cultural, topical or humorous value. Social media has become an essential influence in building brand awareness.

What are the principles of brand management?  

Effective brand management can look very different for each company and brand depending on their individual goals. That said, an easy way to categorise the basic principles is as follows:  

Awareness – having a strategy in place to make sure your potential customers know about you

Reputation – building a positive perception to make sure you are liked and well-respected

Equity – the reason and the value people see in buying from you above your competitors

Loyalty – becoming a staple part of their lives and a household name that is evangelised about

How does Brand Asset Management fit into brand management? 

While Brand Asset Management is an incredibly important part of brand management, it’s only one piece of the puzzle. It’s essentially a way of organising, managing and sharing all the assets related to your brand, be it logos, campaign assets, colour palettes or imagery. Managing brand assets can become messy and complicated if there’s not a central place to store and share them.

Ensuring your teams have access to the most up-to-date and approved assets correct for their sub-brand or location, and monitoring that they aren’t misused in any way is a monumental task. Without a birds-eye view, it can be a nightmare to govern. There are solutions out there that offer a central brand portal to do this, but there are many other moving parts to consider before rushing into a purchase.

Is brand management software essential for brand management?

While nothing is essential, investing in a piece of software that will make brand management more effective and save you time and money could turn out to be priceless. Digital Asset Management can be achieved using a comprehensive DAM, and there are plenty on the market to choose from. While they solve the problem of storing and sharing, they don’t provide complete consistency or control of how those assets are being used in different markets.

Papirfly utilises BAM by Papirfly™, Brand Activation Management to bring all the best bits of traditional brand management software to a more sophisticated platform. Not only is it brand management, it’s brand activation.  

Users can access smart templates where they can use predefined content, imagery, colours and layouts which are bespoke to your brand. These templates can be turned into a range of digital and print marketing materials at any time, in any language. Brands work with the onboarding teams to establish parameters so that nobody can deviate from the guidelines.

An all-encompassing piece of software that allows brand managers and their teams to create, educate, manage, store & share all aspects of a brand can play a hugely beneficial role in international brand management.

With the danger of teams working in silos, a solution such as BAM acts as a single source of truth for teams across the world. No need for agency involvement or expertise, significantly reduced turnaround times and guaranteed brand consistency – every time.