Retail Marketing

How PIM and ERP integration unlocks retail marketing performance

The power of PIM and ERP integration for retailers

Retailers today are managing more systems, data, and demands than ever before. From inventory and pricing to customer data and campaign assets, the complexity behind daily operations continues to grow. And when systems are unconnected and out of control, it’s your customer experience that suffers.

That’s where Product Information Management (PIM) and Enterprise Resource Planning (ERP) integrations come in. By uniting data sources and business processes, these systems deliver operational efficiency, fuel faster campaigns, and help you achieve brand consistency at scale.

Here’s how PIM and ERP work – and why integrating them with Digital Asset Management and Templated Content Creation tools creates a game-changing foundation for retail brands.

What is PIM?

Product Information Management (PIM) systems enable retailers to manage every detail of their products in one place. This includes:

  • Descriptions, SKUs, barcodes, and specs
  • Images, videos, and supporting media
  • Reviews, prices, certifications, and warranties
  • SEO elements and marketing metadata

Whether you’re selling through ecommerce, via marketplaces, or in-store, a PIM makes sure everyone has access to accurate, up-to-date product information – from content creators to ecommerce teams.

PIM-less retailers could see a grater margin for error with:

Product data misalignment highlighting risks of disconnected systems without PIM and ERP integration.
Mislabeled product packaging symbolizing how lack of PIM and ERP integration leads to brand and compliance risks.
Inaccurate campaign visuals illustrating marketing errors from missing PIM and ERP integration.
Unhappy customer icon representing poor experience due to fragmented systems lacking PIM and ERP integration.
Warning symbol showing outdated product information caused by lack of PIM and ERP integration.

What is ERP?

Enterprise Resource Planning (ERP) systems centralize the essential processes that keep your business running – everything from order management to HR to logistics. In retail, they’re often used to manage:

  • Inventory levels and product availability
  • Shipping, payment, and fulfilment
  • CRM data and customer journeys
  • Campaign planning and budget trackingd warranties
  • SEO elements and marketing metadata

An ERP brings clarity and coordination across departments. It ensures real-time data flows between functions and creates a single operational source of truth.

When connected to your marketing tools, that means fewer gaps, less duplication, and more reliable performance across campaigns.

ERP takes care of:

ERP tracking inventory and managing orders to reduce stock issues and campaign delays.
ERP supporting product manufacturing and service delivery with end-to-end operational control.
ERP handling financial accounting and reporting to ensure accuracy across retail systems.
ERP centralizing HR processes for workforce management and organizational efficiency.
ERP integrating customer relationship data to streamline marketing and service alignment.
ERP system managing shipping and payment processes for efficient retail operations.

Why PIM and ERP integration together matters for marketers

In a world where delivering a united omnichannel experience for customers grows increasingly important, the strength of your retail marketing depends on the accuracy and availability of your data. Without integration between systems, marketers risk:

  • Publishing outdated or conflicting product information
  • Slower time-to-market for seasonal or promotional campaigns
  • Increased compliance and brand risk due to manual errors

By integrating PIM and ERP systems, you ensure:

  • Consistent product content across every campaign, landing page, and sales channel
  • Real-time inventory and pricing reflected in marketing collateral
  • Streamlined workflows between planning, production, and performance tracking
  • Localized, personalized experiences based on unified customer and product data

PIM

Collects core data such as names, SKUs, UPCs etc.

Stores product specifications such as weights, sizes, ingredients and warranties

Track sales information such as prices and customer reviews

Digitally feeds data into martketing assets

ERP

Tracks inventory

Monitor and utilises CRM for customer behaviours and nurture journeys

Centralizes customer data

Identifies bottlenecks with billing and payments

Papirfly: the missing link between data and brand

While PIM and ERP systems manage the what and how of your business, Digital Asset Management (DAM) powers the why. It connects your data up with a powerful brand portal, ensuring every asset, template, and campaign reflects who you are and what you stand for.

Papirfly’s Digital Asset Management and Templated Content Creation suite is built to integrate directly with your PIM and ERP stack. That means no more copy-pasting data or hunting down the latest pricing spreadsheet. Instead, your teams can:

  • Access enriched product data directly within campaign templates
  • Automatically sync stock and pricing across marketing materials
  • Build local, seasonal campaigns with brand-compliant content at speed 

Whether you’re managing new product launches, regional promotions, or always-on campaigns, an integrated Digital Asset Management system unlocks faster execution with zero compromise on quality or accuracy.

Creating an effective retail brand ecosystem

Retailers without integrated systems rely on spreadsheets, manual updates, and disjointed approvals. Result? Wasted time, rising costs, and brand inconsistencies. But for retailers with an integrated PIM, ERP, and DAM solution, the opposite is true. They are able to: 

  • Reduce production delays and errors
  • Empower teams to create content fast without going off-brand
  • Keep messaging aligned with availability, pricing, and strategy
  • Deliver the omnichannel experiences modern customers expect

Ready to get connected?

A single campaign can involve dozens of people, hundreds of assets, and thousands of data points. When those are disconnected, delays and inconsistencies are inevitable.

By integrating your PIM, ERP, and DAM software, you streamline the entire content supply chain. That means more agility, less risk, and a brand experience that consistently delivers.

Unlock scalable, on-brand retail marketing

Discover how Papirfly seamlessly integrates with your PIM and ERP, helping you achieve brand consistent outcomes, fast.

Unlock scalable, on-brand retail marketing

Discover how Papirfly seamlessly integrates with your PIM and ERP, helping you achieve brand consistent outcomes, fast.

Discover how Papirfly seamlessly integrates with your PIM and ERP, helping you achieve brand consistent outcomes, fast.

FAQs

What is the difference between PIM and ERP systems?

PIM centralizes product-related data — like descriptions, images, and specs — while ERP manages business operations such as inventory, logistics, and finance. Together, they create a complete data ecosystem for marketing and sales.

Why does retail marketing benefit from integrating PIM and ERP?

Integration ensures your marketing reflects real-time product availability and pricing. It also eliminates manual errors, shortens campaign timelines, and enables localized content creation.

How does DAM fit into a PIM and ERP setup?

Digital Asset Management acts as the connective tissue. It links product and operational data with brand-approved assets and templates, allowing teams to deliver consistent, on-brand campaigns at speed.

What are the risks of not integrating these systems?

Without integration, brands risk publishing outdated information, duplicating work across teams, and creating inconsistent customer experiences — all of which hurt trust and performance.

Can Papirfly integrate with my existing PIM or ERP?

Yes. Papirfly is designed to integrate seamlessly with leading PIM and ERP platforms, enabling dynamic data syncing and automated content updates across your retail marketing ecosystem.