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Clearing cache

Clearing your browser cache

Clearing cache helps improve device performance and free up storage space by removing temporary files and outdated information.

In Papirfly terms, clearing your cache is most often a topic that comes up whenever you are struggling accessing or seeing something within the product. Examples of this would be issues with logging in or maybe you are not seeing a new button within the product. Clearing the cache might solve both of these issues.

Clearing cache is done differently in every web browser. See instructions below to learn how to clear cache in your specific web browser.

Clearing cache – Google Chrome:
  1. Open Chrome: Launch the Google Chrome browser on your computer.
  2. Access Settings: Click on the three dots in the top-right corner (menu icon), then select “Settings.”
  3. Expand Advanced Settings: Scroll down to the bottom and click on “Advanced” to expand the settings.
  4. Clear Browsing Data: Under “Privacy and security,” click on “Clear browsing data.”
  5. Choose Data to Clear: Select the types of data you want to delete (e.g., “Browsing history,” “Cookies and other site data,” “Cached images and files”).
  6. Select Time Range: Choose the time range (e.g., “Last hour,” “Last 24 hours,” “All time”).
  7. Clear Data: Click “Clear data.”
Clearing cache – Mozilla Firefox:
  1. Open Firefox: Launch the Mozilla Firefox browser.
  2. Access Settings: Click on the three horizontal lines (menu icon) in the top-right corner and select “Options.”
  3. Privacy & Security: In the left-hand menu, scroll down to “Privacy & Security.”
  4. Clear Data: In the “Cookies and Site Data” section, click on “Clear Data.”
  5. Choose Data to Clear: Select the types of data you want to delete (e.g., “Cookies,” “Cached Web Content”).
  6. Clear Data: Click “Clear.”
Clearing cache – Safari:
  • (Note: These instructions are for Safari on macOS. If you’re using Safari on iOS, the process is slightly different.)
  1. Open Safari: Launch the Safari browser.
  2. Access Preferences: Click on “Safari” in the menu bar, then select “Preferences.”
  3. Privacy: Go to the “Privacy” tab.
  4. Manage Website Data: Click on “Manage Website Data.”
  5. Remove All: To remove all website data, click “Remove All.” To remove specific data for a website, search for the site and select it, then click “Remove” or “Remove All.”
Clearing cache – Microsoft Edge:
  1. Open Edge: Launch the Microsoft Edge browser.
  2. Access Settings: Click on the three horizontal dots (menu icon) in the top-right corner and select “Settings.”
  3. Privacy, Search, and Services: In the left-hand menu, click on “Privacy, search, and services.”
  4. Clear Browsing Data: Scroll down to the “Clear browsing data” section and click on “Choose what to clear.”
  5. Choose Data to Clear: Select the types of data you want to delete (e.g., “Browsing history,” “Cookies and other site data,” “Cached images and files”).
  6. Clear Data: Click “Clear.”

Remember to exercise caution when clearing browser data, as it will log you out of websites and may remove some saved preferences.

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